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Custom Color Set
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66,713 Verified Client Reviews |
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Did not even colour my hairI tried do colour my hair from a medium brown to a mahogany colour and it took an hour to put in, and take out. I followed all the instructions but still ended up with basically no change in my hair colour. Disappointment. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAdrianna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
A bit sadMy first try and, sadly, the product didn't live up to expectations. I followed the directions perfectly, however lots of my grey hairs are still grey! Some didn't take at all or have a slight tinge. The colour on the rest of my hair is a good match, but has no shine to it. Overall, quite disappointed and feel I wasted my money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi E.C! I'm sorry to hear that the colour didn't cover all your grays. We'll be happy to check your formula and make some adjustments to increase the gray coverage. Please check your emails. |
Not goodI was so exited to start using this hair color hoping to cover my gray hair. I only have gray around the hairline area, unfortunately it didn’t fully cover my gray, the color ended up not even. In my opinion this hair color is not so different than the store bought hair color. I think I won’t buy it again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNiveen - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
My hair looks like poopThey changed what I originally wanted because they said it was too warm but once I applied it, the color they chose was to dark and washed me out, didn’t cover my greys and have hot roots No thanks don’t recommend 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
CrappyHorrible turned my roots bright purple 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSue - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Loved itIt was easy to apply and it covered all the grey 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNathalie- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Amazing ColourFirst time I used eSalon and I will definitely return. I was super impressed with the attention to detail, name, brush, etc. I had highlights from a previous colour and now I have a mix of strawberry blond to red. I am not sure which colour I like best out of the two. I think I will try even more of an intense red next time. For now, I love it, it is much better than the colours you get out of a box from the chemist. 0 of 0 people found this review helpful. Did you? |
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ColorGreat, what a difference from Box dyes. Nourishing and the color was on point. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Lockdown Love!Gorgeous colour, easy to use. Everyone keeps asking where I got it done :) 0 of 0 people found this review helpful. Did you? |
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Wonderful color!Absolutely loved the color! My hair was amazing and soft to touch! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMegan - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, and your smooth results! We appreciate you sharing, and Happy Coloring! |