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Custom Color Set
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66,591 Verified Client Reviews |
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Very HappyWas slightly nervous to start, but I’m over the moon with my colour, would definitely recommend and will definitely be ordering again. 0 of 0 people found this review helpful. Did you? |
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Great colorThis has been the most effective color that I have ever used. It covered all of my gray hair. We be using it again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheena - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Nice and softLoved this hair color kit it was easy to use. And my hair was so soft after washing and conditioned it. Even after washing again for a second time. Only thing the color was darker then I wanted. But they have come up with a solution for me, can't wait to try it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVivienne - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! We appreciate you sharing, and Happy Coloring! |
Not what I expectedAfter reading reviews and watching videos I felt good about my purchase. The color was amazing, it was exactly what I had been looking for. I ordered and right on time it showed up in the mail. I had a retired licensed hairdresser color my hair. The process was smooth and easy. It came time to rinse the color and dry my hair. My hair is no where close to the color that I ordered. I will give it another shot with a different color maybe but I'm not sure. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HairThis is just great stuf 0 of 0 people found this review helpful. Did you? |
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Loved this roots mixI didn't really want the red so I used the whole first bottle for my whole head. Beautiful! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSabrina - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
BrilliantI’ve not been able to get to a salon for about 16 months due to pregnancy, covid lockdowns and then a new baby in tow. I used to go every 2 months so as you can imagine my hair felt terrible grey roots, faded ends and over dyed patchy sections in between. I saw Esalon on Instagram and thought ‘why not’. Quick questionnaire later and with my colour selected I then got a message from one of the colourists telling me it was too dark for my skin tone. I always seem to pick a colour too dark and feel disappointed after so was delighted they intervened. I watched the how to videos carefully, followed the instructions to the letter sectioning my hair into 4 sections and carefully working through each one. I’ve got long hair which is dark at the roots and the ends have really become quite bleached in the sun (accidentally so) so I used the root touch up and then the ends refresher and did precisely what they told me to in the instructions and hey presto, perfect salon colour. I’ve used box colours for years when I couldn’t get to a salon and they aren’t great in my experience and definitely cannot compete with a professional colourist, but for a bit more money I think this colour looks as good as, possibly better than the salon because you get the professional colourist in the price and they assess your hair. I also didn’t have to find a babysitter and sit in a salon chair for 2-3 hours fretting about the cost. I don’t think I’ll go back. This is a revolutionary idea and but for covid I would never have discovered it. 0 of 0 people found this review helpful. Did you? |
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Matched my salon color exactlyAdd me to the list who are shocked that an online service could deliver an exact match to the color I spent WAY too much money on at the salon. I need to cover grey roots, and the product did a great job of that...my technique not so much, ha. They caution you against coloring roots over previously colored hair to avoid "striping", but I believe that led me to underestimate how far out my grey roots really went, and I ended up with a very faint grey line about half an inch away from my scalp. User error; but the coverage where I had enough product was flawless. I was impressed and do plan to try again. I also want to try the Light Kit soon to touch up my salon highlights. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Your colors are beautifulNot covering the gray around my hair line, would like a bit more red also please 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not workThis is only my third shipment but the color did not work. I followed the directions just like before. It worked the other two times and looked okay but this one was a fail. I am not sure if it’s worth the price of almost $30 (with shipping) for color that is hit or miss. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLeigh - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |