66,713 Verified Client Reviews |
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More redI got more red. Love it@ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanice - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love my hair nowI dislike going to the salon and I hate damaging my hair with box color. This is such a fantastic solution and I am so happy. I will be continuing this service for a long time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeghan - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Loved itThe colour was perfect. I appreciated emailed suggestions based on what colour I was looking to achieve. Turned out beautifully. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect colourAbsolutely delighted with my colour, it's exactly what I wanted and what have ben getting done in the salon. Very very happy with the results, will purchase again! 0 of 0 people found this review helpful. Did you? |
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Love my color!The no drip formula is fabulous, the personal touches and extra bits like stain remover etc are pretty special. I look forward to my next one every time. Thanks eSalon!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJuanita - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Amazing results.This is the colour I wish my hairdresser would give me. He may only be doing my haircuts post Covid. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Best formula for color treated hairI get the color I want. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIsabel - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love the color, but I've lost so much hairThe color couldn't be more perfect and it makes me sad to have to give it up, but I've had significant hair loss from using the color and other esalon products. The first time I colored my hair I was pulling out chunks of hair and thought I'd left it on too long so it must have been my fault, so I continued to use it and every time I lose more hair. My forehead now has a noticeable line where I've lost about 1/2 inch of my hairline and my hair is noticeably thinner. I've never had this happen with color and it makes me sad, because the color was perfect, but I'd prefer not to have to wear a wig, which is where this is now heading. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCherie - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
I wanted Ash- I got an orange toneI was asking for an ash brown, like my natural color, but I got a mainstreem brown color, what I could get in every store. There was a better tone in a store one time, but i was 10 years ago. It‘s stinks to dead , i thouth I would die and my throut burns, I never felt something like this. I‘m really dissapointed.. but I give it one more try. The package was nice, full of love. The other items were good... So i really want to work it out, because I like the idea. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLana L. - Vielen Dank für Ihr Feedback. Es tut uns leid, dass Sie mit Ihrer individuellen Haarfarbe unzufrieden sind. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
I'm not happy.Hello. I was very excited to try your product. Actually my mom used to be a cosmetologist & did hair. So I asked her to cut & color my hair with your color kit. We did everything exactly like the instructions said to. At first I thought it looked great. Then once it dried...I still have streaks & spots where my gray roots didn't color at all! I thought even if I might not be satisfied with the color I chose...at least my grays would have been covered up. So I'm sorry to let you know I'm very disappointed. I will no longer be using your services. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsCelena - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |