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Custom Color Set
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66,615 Verified Client Reviews |
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too dark and too hard for me to do 2 colors at oncetoo dark and to hard to do 2 colors at once .it look s terrible 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
DisappointedDidn't change colour at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Vicky, thank you for contacting us. I am so sorry to hear that the colour hasn't changed at all. We'll be happy to review your formula to give you a solution. Please check your emails. |
Grey hair coverage was not like as beforeThis is the 2nd time i colored the roots of my hair and this time my hair color is not even covered even on the tiniest bits- it is still grey! I soaked my roots for about an hour ( same as what i used to do from the first time i changed the color of my entire hair and on the roots after 6 weeks ) it is such a big dissapointment. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Honey! I am so sorry to hear that the gray coverage wasn't like before. We would love to check on your formula to make some adjustments and to increase the gray coverage for you. Please check your emails. |
Great colour. But didn’t last long.The customer service was amazing. Packaging brilliant. The colour result was the best I’ve ever had. But 2 weeks later my greys are back and colour on my lengths has washed out. Really disappointed because the colour is lovely. Not sure if I’d buy again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Emma! I am so sorry to hear that the gray coverage wasn't as expected. We'll be more than happy to review the formula and make some adjustments to increase the gray coverage. We've emailed you with all the details. |
hair colorthe hair color still comes out too dark for me will need it to lighten a bit more 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarmen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts will be in contact with you via email and will be happy to assist in this process. |
Great set.Using Custom Colour Set at home is very easy. Everything is delivered in the box with instruction, very convincing. I normally dye my hair at the salon cos can't find right colour in the shop. My usual chose is blonde highlights cos don't like flat colour, so highlights with various of blonde tons is always the best. I was a bit worried to dye all my hair at once and make it at home, cos it was long time ago when I did it last time. But I am very happy with effect. Colour is vibrant and looks very natural. My hair are soft and shine. Just not sure in 100% is strawberry blonde is my colour. But it's because for so many years I've seen myself as a blonde. However it's new year so why not try something different? 1 of 1 people found this review helpful. Did you? |
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Very impressedHaving used professional colours up until now, I'm very pleasantly surprised how easy the application was, how comfortable the solution is (no stinging etc), and the colour is great (one day in). I'm hoping it stands the test of time :-) 0 of 0 people found this review helpful. Did you? |
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Really great grey coverageReally happy with my colour 0 of 0 people found this review helpful. Did you? |
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Good matchColor was a perfect match! I'd only go with a demi- permanent on my ends next time though. Very satisfied! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaryanne - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great coverage and natural colorI love the packaging, color and coverage of my custom color set! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |