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Custom Color Set
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66,615 Verified Client Reviews |
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FairThe color was ok, not a whole lot better than say Revlon, way over priced!! 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Disappointing Customer ServiceColour “shipped” Jan 21. Package has not moved since that date. Contacted eSalon and they did nothing. Just told me to wait. Checked my order again Feb 13th and still has not shipped out of their warehouse. Understand it’s covid but my roommate ordered after I told her how good the colour is and she got her’s in 7 days. THREE WEEKS and my order has not been shipped. Cancelling my subscription. Very disappointed. Would have been so easy for someone to care just a little and make a call on my behalf to see why my order isn’t moving. Maybe spend less time on convincing me you care by printing my name on a card and actually care by making sure I get my colour. Actions speak louder than words and your inaction indicates you really don’t care about your customers at all. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSherry - We're truly sorry that your order has yet to arrive. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Perfect colorI've been coloring my hair for close to 20 years. I've done the box color and salon color. Of course I would prefer the salon color but funds don't always allow that. My sister found esalon online and passed the information over to me. I watched some videos on the product and thought "why not?" And ordered my first custom color. It turned out way better than I could have hoped for! The instructions were very easy to follow. The only "issue" I had was coloring the hair on the back of my head. I had to go by feel, rather than sight. Even with doing that blind, it really turned out perfect. If you are even slightly considering ordering a custom color - do it! You won't be disappointed! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsThank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Amazing!Honestly I wasn’t sure what I was trying to achieve with my hair! I am always nervous to do my own hair! This came out so beautiful and natural! I am in love! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Very impressedBetter than salon results 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJuli - We're thrilled to hear that you're enjoying your custom Made For You colo!. We look forward to our next opportunity to delight you! |
IN LOVEThis color is PERFECTION!!!! It is exactly what I envisioned. In addition eSalon has fantastic customer care and service. I enjoy the ease of updating and changing my orders. Thank you, thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHannah - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Beast money spentFantastic service and quality for your money I recommend you try for your self 0 of 0 people found this review helpful. Did you? |
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My colour I absolutely love my re adjusted colour it is perfect not only did youPerfect i adore my new colour my hair looks and feels in really good condition. You are definitely experts in this field very grsteful 0 of 0 people found this review helpful. Did you? |
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Easy to use dye at homeAmazing color. I was hesitant at first but the color came out wonderful 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Grey coverageI asked for my colour to be adjusted to help cover my grey roots and it certainly has. 0 of 0 people found this review helpful. Did you? |