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Custom Color Set
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66,713 Verified Client Reviews |
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Would not order againFound the colour difficult to apply as compared to other at home kits and VERY MESSY! Colour turned out very uneven ....overall very disappointed and will need to visit a salon for a colour correction. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSacha - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Never againI was very skeptical about this, but don't feel as I can safely see my hair stylist right now during the pandemic. They insisted I needed a light brown instead of a dark brown, and just as I suspected, it's too dark. I had specifically asked to speak to someone before they did the color, which I had thought was an option, and they ignored it. I also found it impossible to only do the two inches of gray while getting coverage all over--and so I no longer have any highlights. It's a dull boring light brown--oh, and my scalp is pink and it feels like I lost a TON of hair, something that's never happened to me before. I kept it on for exactly the 40 minutes recommended. So... bottom line extremely disappointed and can't wait to go back to a salon (safely) to get it fixed. In the meantime, I have to live with the worst hair color I've ever had since I started coloring my hair 25 years ago. (Please don't suggest a new color. I'm not doing this again.) 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCindy - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Seems like it washed out alreadyI asked for the dye to be permanent and not Demi permanent. I’m not sure if that happened. The color did not color my grays along my forehead as well as the last time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzanne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not happyDid not cover my grey!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMagaly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wasn't exactly what I expectedAlthough the process and items they give you is very simple and easy that's the part I like the most. I have a slight issue with the color and the end result I was expecting it to be a little more red than Orange. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlicia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Copper tonesI was a bit apprehensive about trying this for the first time, but after it sitting on the shelf for about 3 days I braved it, I couldn't believe how rich and creamy the formula was and how well it covered my long strands, having long hair I was expecting there not to be enough, there certainly was plenty, coverage was perfect, as it started to developed I was impressed at how rich the colour pigments were, I loved the colour even before rinsing off, i used the little sachets of shampoo,very rich and creamy,and conditioner which both smells divine. As it was time to dry and style my hair I was a little apprehensive as to whether the condition of my hair would feel dried out, but no, it was soft, shiny, vibrant, I couldn't believe the different copper tones which was far from the off the shelf box dyes,it wasn't one flat colour. Over all I'm so impressed with this product, I love how easy it is to use, love all the different colour tones making it look perfectly natural and vibrant and so shiny,i just love,love,love, not turning back now. Esalon all the way. Having to update my review, it’s now 5 weeks since I used esalon so now I rally must add that there has been no colour fade ( even with the first wash, foam & water had no colour to it) my hair stills as that really healthy shine,still feels soft and hydrated. Happy days, I’ve found what I’ve been looking for,thank you esalon. 96 of 99 people found this review helpful. Did you? |
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Best discovery EVER!I am extremely pleased with the results! I was reluctant at first as I had highlights and dark roots and I had previously tried to do it myself with drug store products which turned to a disaster and had to to back to the hairdresser. Your advisors kindly emailed me and suggested a strawberry blonde instead of the dark blonde I chose and the colour turned out AMAZINGLY! Really easy to use and good quality. I'll be definitely ordering again! 64 of 67 people found this review helpful. Did you? |
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Great!A very professional set-up with two bottles, one for roots and one for ends. As I'm a red-head this gave me vibrant colour with copper overtones. This was my first time colouring with two bottles at home and admittedly I found it fiddly and missed some places, especially in the back. However, I'm now armed with knowledge from the helpful How-To videos and am ready to achieve even better results with my next colour session. 3 of 3 people found this review helpful. Did you? |
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Happy Coloring!Have been using this product for a year. It’s a lovely color with a rich glow! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsConnie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Hair dyeLove the colour, and love the way it matches my natural hair colour, even over my greys. 1 of 1 people found this review helpful. Did you? |