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Custom Color Set
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66,637 Verified Client Reviews |
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Finally I got my colour rightAfter one year of lockdown self colour, I finally managed to get the right colour, spot on. Thank you so much!! 0 of 0 people found this review helpful. Did you? |
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Love my new slightly lighter colourI had my colour modified this month and I'm absolutely loving it ! Thank u esalon x 0 of 0 people found this review helpful. Did you? |
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First time customerI was pleasantly surprised by how easy it was to use. How thorough the instructions were. And how beautiful my color turned out. I received so many compliments. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTessa - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Love itI love my new color. Hair feels great, looks great too 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPeggy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
I love itI love how the color turned out and how soft my hair is after using it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoanna - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Salon results at home!I'm never going back. I love the amazing multi-dimensional results I've gotten from eSalon. This is unlike the other box hair colors I've tried in the past. It's truly salon level color at a fraction of the price. Plus I love being in control of my color and not being at the mercy of my stylist and what they want for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichal - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Good coverage of gray hair.Good product. Better than the grocery store products I used to use. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJAB1 - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - we look forward to hearing from you in the future! |
Love the color and customer serviceI'm really happy with my most recent color. I am also impressed that when I had some difficulties with my initial order the company made it right. My only critique is that I don't feel like the gray coverage is quite where I would like it to be. After carefully following all instructions and purchasing the coloring tools, I'm still experiencing some gray at my roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTasia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
ImpressedBuying anything online can be a gamble but due to lockdown I decided to take a chance with esalon hair colour. I did the quiz and also uploaded a photo. To my surprise I received an email saying my photo showed my hair colour to be lighter than the colours I chose on the quiz. This was true as I answered the quiz based more on my natural hair colour (which is what I wanted to get close to) rather than my colour was at the time of completing the quiz. They made suggestions as to what Colour I should have, which I went along with. I received my hair dye a couple of days later and I am so happy with the result! I love the colour!! 0 of 0 people found this review helpful. Did you? |
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Not what I expectedI specifically made sure to select that I wanted an ash color. The color I was sent was a lot of “light blond” with a small amount of ash. I tried it anyway and it turned my roots a warm light auburn color. I DO NOT like warm colors and if I said my current dyed hair color was ash and I wanted ash blonde why would there be any warm in my color? I used to work in a salon I get color formulation and was going out on a limb trying esalon going out on a limb because I am no longer within driving distance of my salon. Unfortunately it’s not working for me. I also want to add it is very hard to get in contact with anyone. Your colorist you can only add a note and the only way I can do that is to reorder? I feel I should have direct contact if I have a “personal” colorist. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsKarissa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |