|
Custom Color Set
|
66,713 Verified Client Reviews |
|
Sort by: |
|
Great high quality product!My colorist blended the exact cool toned brown that I requested. It was very easy to use with clear instructions. I got many compliments and my hair looks beautiful! Usually my hair turns orange after a week or two post color and this has not happened four weeks out with this product. I wanted a little bit lighter shade for my next order and requested an adjustment very easily. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMyriah - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Love it!Perfect color it coverred my grays and it was gentle on my hair. I also liloved the shampoo and conditioner...i will be ordering more! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMaria - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Ample productMy biggest concern was I'd not have enough product to go through my hair. I have thick long hair and colorists never mix the right amount in a salon. This kit had plenty of product and the colour matches what I expected. I did hope for a slight change based on the advertising but can't complain due to the lovely rich colour recieved. Requesting an amendment was easy... can't wait for my next color to come to see how it turns out. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAngela - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Custom color setI do love the color that I have chosen. I do wish it would last longer and continue to look the way it does on the day of my application. I notice my few grays that I do have Fade out quicker or they just don’t get covered. But overall I love the color 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDenise - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color for better gray coverage. Keep a look out for an email with tips on how to keep your color rich in between applications! |
Beautiful ColorProduct and kits was very easy to use. I was a little disappointed in gray coverage. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTiffany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Best ColorI love the personalized color match. I've used other drugstore brands and they color is always a little off and doesn't cover the grey as long as this one does. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAnne - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Loved the finished lookThey could not have matched my coloring any better if I had been sitting in a salon chair. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPatricia - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Second color.I loved lo ed the 2nd color for my tips. My hair has now been cut to shoulder length. So much easier to handle. But I am greying very quickly at my roots. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMelinda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to adjust your color. Please let us know if there is anything else we can do to help! |
What changed?I just used the kit I received in Dec/Jan. I didn't change anything on my end. The coverage on the roots was terribly inadequate. It really doesn't appear that I colored them at all. Please cancel future orders. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJoanne - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Fake customer serviceActually, I had a question I asked weeks ago and never got an answer to. Now I’m waiting for my next shipment, not knowing whether my issue was addressed. Got yet another computer generated reach out that seems sincere but is pure sham. Urg. I hate being lied to. I think that as much as I loved the hair color, I’m completely fed up with the false promises for great customer service that is total bot-generated 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMichele - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |