66,713 Verified Client Reviews |
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Great color...except for the rootsThe overall color turned out gorgeous, and while my roots darkened they did NOT turn black, so there is still a harsh delineation between my roots and the original black color that was applied before I this eSalon color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanae - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Drying muddy colorUsing salon color safe shampoo and cold water the color almost completely washed out and what was left was a muddy color. The color was way more red (starting with purple and brown hair) even though I picked the dark brown pearl color which is the violet option. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCrystal - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Best Custom ColourI've been colouring my hair for long time and I wouldn't change eSalon colours to anything else. The colours are right and the costumer service is the best! 0 of 0 people found this review helpful. Did you? |
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This was so easy to apply!Thank you for toning down my color on my first order. I really like it. Sorry it took me a while to rate this, I have a crazy life. But I did see where I have another order coming in soon, so...Thank You. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTrish - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great color great coverageJust received my 3rd order from Esalon and I really like it. It’s just the color I wanted. Thanks to my colorist for getting me my shade. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Salon resultsThese custom made to order colour are amazing. The instructions are super easy to follow and covered all my grey! Next time I would leave it for longer than 15 mins so the colour was more vibrant. 0 of 0 people found this review helpful. Did you? |
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I will never go to a salon againLove my color and my hair is soft still. Much easier to use than I expected. Couldn’t be happier. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Very nice colorThe color is great for me. I appreciate your help and skill. Thank you. Faith 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFaith - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Brilliant rich colourLoved the new colour blend of mid brown mahogany and copper tones just used it and I’m totally impressed with good grey coverage rich tones and easy application plus little wipe and gloves and brush was very impressive and beautifully packaged Thank you eSalon x 0 of 0 people found this review helpful. Did you? |
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Love My ColorI absolutely love the color of my hair when I use this set. It's a pretty golden brown or carmel color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIrene - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |