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Custom Color Set
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66,713 Verified Client Reviews |
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Fabulous Idea!I am so so pleased to have found this system! So easy to set up and I loved the details they look for so that they can personalise my colour. Easy to upload photos too. I was contacted prior to receiving my colour to check some colour details. My colour is great and it definitely feels salon quality. My only 1 slight niggle, for which I have knocked off 1 star for is the excess packaging. It's simply not needed and I really didn't get the point of being sent a sticker to put on my instructions which says 'Just for you', when the instructions are already personalised with my name on. You could make a huge impact on packaging savings by cutting it down, I counted 5 bits of cardboard/plastic that could be completely avoided. Otherwise, I won't be going anywhere else from now on! Thank you! 0 of 0 people found this review helpful. Did you? |
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Surprised by the productI've been using drugstore box hair color for years. Last year I had a serious color correction done in the hair salon which costed me a lots of money and also left my hair in a bad shape. Recently discovered Esalon and decided to give it a try. After first coloring I was pleasantly surprised. Haircolor didn't hurt my scalp and the color was nice. I am going to continue using it. It's definitely worth it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMiranda - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
ColorI love this service. It’s is tough trying to communicate color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - Thank you so much for sharing your joy with us! We are thrilled to hear you love the service we provide. Happy Coloring! |
A Definite Must Try!I loved my custom color! I’ve gotten a lot of compliments & it was better than my current salon! Thanks! I’m in Love with my new hair color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSierra - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Total disasterI’ve ordered dark brown with golden undertones... I followed the instructions precisely and what I’ve got is a pure black helmet. I wanted to cover my greys, this didn’t happen either. My hair is dry like straw. I’m sooo disappointed. :-( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPola B. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Doesn’t cover graysI am very disappointed since thus hair color didn’t cover my grays. I will now have to wait a couple of weeks and die my hair again. Waste of money 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKerrie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the color I orderedMy hair is a dark blonde, and I wanted to go lighter so I ordered a medium blonde specifically asking to go lighter off the photos I sent in. I was disappointed when I tested the color on my hair and it turned darker! It was not at all the color that was shown on the description. Unfortunately, I cannot recommend this product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMadison - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Absolutely never againThe color is soooo dark and my once soft shiny hair is full and ROUGH 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Dislike for the dye did not cover greyI requested grey coverage but the dye did not change or cover my grey at all. I am requesting a refund for I had plans yo go out but this was a disappointment to what you claim this product was guaranteed to to provide. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLatricia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great color...except for the rootsThe overall color turned out gorgeous, and while my roots darkened they did NOT turn black, so there is still a harsh delineation between my roots and the original black color that was applied before I this eSalon color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanae - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |