|
Custom Color Set
|
66,713 Verified Client Reviews |
|
Sort by: |
|
horrible serviceI order this kit 2 times the first time it was beautiful came out great didnt cover the grey like I was hoping for but it was good. Then my husband set up a subscription for valentines day for me and got the Darkest brown with intense purple my the top of my hair turned light brown with a red tint and the rest of it was dark brown no purple at all drugstore purple box dye would off game me a better color then this. I got ahold.of Sarah and she was completely rude not helpful at all ended our chat in the middle of the conversation she went and turned off my plan without asking me if I wanted her I never told her to do that when I went in there to get a hold of the specialist they were offered me a free set so I could explain what happend and try again. Now let me tell you I dont care about the money it was 11$ to start with and much cheaper then a salon so money is not a issue I would even pay for shipping if I had thats not the issue the issue is that the customer service girl Sarah was TRIBBLE.. good luck in the future hopefully you never have to speak to her you won't get anything resolved 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsApril - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color way offWhat was suppose to be a light auburn blonde turned into Phoenix Red, I mean it was red! Clifford the big red dog red. I ended up toning with a wella toner afterwards and luckily it toned it down enough. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAngela - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Met my needs perfectlyI was a platinum blonde and my dark blonde roots were starkly growing out and I wanted to have less of an obvious regrowth. They sent me a kit that mostly focused on lifting the roots to a medium blonde and then the last few minutes to darken the platinum midshafts and ends. It came out perfectly! I have bleached and dyed my own hair but the specific instructions and the individualized developer (vol. 15!) made it come out the way I wanted. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSarah - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing and Happy Coloring! |
soft colour.I forgot what a lovely product this was,my freind helped me as my eye sight is not that great anymore, at first she said ,Oh! my goodness it is very dark...once it was washed and dried tghe colour was warm and exactly what i wanted. Thankyou. 1 of 1 people found this review helpful. Did you? |
|
Beautiful even colourI hadn’t been to a salon since before the first lockdown so have been using various box dyes and different colours before eventually using a colour remover to get rid of all the build up. This had left me with light roots and ends and then a dark part in the middle where I’d previously had a black into copper balayage. As we are still in lockdown in Scotland my only choice was to go for another box dye but thank the lord I found esalon first. It seems to have worked a miracle in that my hair all looked the same beautiful rich colour and it felt like it was in great condition too. I won’t be going anywhere else now and have been recommending it to anyone who will listen 😂 0 of 0 people found this review helpful. Did you? |
|
Beautiful colorI have had a difficult time getting the right color from home color treatment. You got it spot on, first time! Thank you! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPatti - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Very impressed!I usually use box dye, very occasionally go to a salon, and I have to say I am very impressed by the kit and the instructions. The result is an excellent all over colour, I am very pleased with. I won't be going back to box colour again after this! 0 of 0 people found this review helpful. Did you? |
|
Beautiful color and shineI’m really happy with my latest color request from Esalon. I went with a more ashy brown with a subtle hint of mahogany. I love that there’s a specific color for the roots and one for the ends. Looks professionally done :) 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKristy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Fab hairGreat service amazing product hair is fantastic won’t use anything else now 0 of 0 people found this review helpful. Did you? |
|
Love my hair!Totally thrilled with results of e-salon hair color. Coloring my hair was fun and I love the way my hair looks. I always had auburn hair until recently, and I could not get used to not having red hair. Now I look and feel the way I see myself—as a redhead! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJessica - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |