66,713 Verified Client Reviews |
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I love it!I really love it. It’s beautiful and healthy looking. Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Great colorGreat color leaves your hair shiny not at all dry far better than store bought color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
The best!I bought my first lot of eSalon hair dye a bit ago as it was on special offer. It comes in a letterbox size (important as I am usually out at work) box and there are so many thoughtful little things in it. A sticker to stick the instructions up with, 2xpairs of good gloves, stain removing towelet, skin protecting salve, a sachet of shampoo and my name on items. It goes on like other dyes but my main reason to love this product after the multidimensional depth of colour is that my hair doesn't "bleed" dye onto my towel or pillowcase afterwards. Once it has been rinsed thoroughly no more dye seeps out. So no constantly changing my pillowcases every day for a week. You can set delivery for as often as you need it or stop and take a break altogether from deliveries. I just wish it was a tad cheaper. But I use it as a treat. 0 of 0 people found this review helpful. Did you? |
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Gorgeous colourCan’t recommend highly enough. Efficient, friendly service. Great colour. 0 of 0 people found this review helpful. Did you? |
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HairI have cancelled my orders with you in a previous email, you have sent me an email to say you have cancelled my color. Please do not send me this product as I do not need it, thank you? 0 of 0 people found this review helpful. Did you? |
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Love the colorEasy to use, beautiful presentation, great customer support. Only issue is the demi permanent didn't color my grays. Hopefully next time with different instructions my grays will take the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrooke - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Wish I hadn'tI have tried three times to get this color right. It seems like the very friendly people I talk to don't really hear or pass on what I say. Despite small tweaks each of the three times, the "demi" permanent medium blonde color seems to permanently turn my hair coppery red. Wish I could undo it but the only solution I was offered this last time was to order another set to which that they would add more blue. Wondering why that wasn't done previously. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts and they're currently working on adjusting your color to resolve your concern. Please let us know if there is anything else we can do to help! |
Wasn't the colour I wantedNot even the same colour and my roots are lighter 0 of 0 people found this review helpful. Did you? |
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Response From Our Expertshayley H. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AsphyxiatingChemical smell during final coloring stage in shower was asphyxiating 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlma - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Color was not even closeI ordered medium blonde intense copper. The results turned out medium blonde with light brown tone. Very unhappy. I followed directions right and still turned out a ugly color. Had to go to the store and get blonde highlights to fix it. I would not recommend. This is my 2nd time trying esalon and both times very disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChantel - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |