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Custom Color Set
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66,689 Verified Client Reviews |
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Still too redAnd gray not at all well covered. Typically the color is spot on with good coverage, but this time something just wasn't right. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMalia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts will be in contact with you via email and will be happy to assist in this process. |
Great color but lasts 2 weeks before grays appear and color fades outLike the way my hair feels and the hair color does not have a strong ammonia color. Wash my hair every other day. Gray coverage lasts 2 weeks then return. Have tried root touch up and same is true. Follow all of the directions but still feel the color fades too quickly. At the salon the color lasts 5 weeks but the color is never right since my favorite stylist retired. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsD M. - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Wasn't what I asked forI've been asking to even out my hair for months and they keep sending the same thing so I am wasting my time. It's not covering or changing anything, my hair looks the same before and after I color it. I used to love them but not anymore. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I expected at allThis is not the color I expected at all. I am a complete red head with dark brown roots instead of the light brown with hints of red that I requested. My hair looks insane. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJuan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My colorit was almost perfect 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Loveso easy and such a lovely colour. lots of help just an email away. perfect services. 0 of 0 people found this review helpful. Did you? |
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Best ever!Better than any salon colour was what my partner said. High praise! Perfect for my skin tone and a gorgeous rich colour. Easy to use, simple instructions and even colour throughout with perfect grey coverage. 0 of 0 people found this review helpful. Did you? |
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beautiful color, soft hairI would not dream try other gray coverage solutions - and I love finding drugstore or salon bargains. My custom color is hands down gorgeous on my hair, and the almost seamless blend it gives my grays, my true black natural color, and the balayage from 12 months ago...it's the best bargain I can imagine! The newer formula must have a little more magic dust, as it seems to make my hair softer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHazel - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your Made For you custom color! We look forward to the next opportunity to delight you! |
GorgeousEasy to use. Colour really rich and shiny. 0 of 0 people found this review helpful. Did you? |
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Great ProductE-Salon delivers what they say they do. My color is perfect. I was using a different product and they never could quite get the color right. I recommend E-Salon to everyone! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeredith - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your Made For You custom color! We look forward to the next opportunity to delight you! |