|
Custom Color Set
|
66,713 Verified Client Reviews |
|
Sort by: |
|
Totally different color than expectedMy color was brown with undertones of red. It came out a very unnatural burgundy. I have reached out to esalon but I cannot find a response back 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHello Renee, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointingI have used home dyes for the past almost 20 years and have never had such a disappointing result. There was not enough dye provided to cover the lengths of my hair despite me filling out the my hair is very long and thick. I tried my best to evenly distribute it, but it just wasn’t enough resulting in a patchy colour. The colour I chose was a dark auburn, but the resulting colour had a cool almost purpleish tone as opposed to the warm reddish tone I had hoped for. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Dawn! We are sorry to hear your colour hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Not dark enoughMy roots are lighter than my ends. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHello Naida, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
10/10The instructions were easy to follow & I liked that the kit included everything you would need down to the gloves. My hair felt softer after application, shinier, and I received a lot of compliments on my color. Most of my friends thought I went to an actual salon. Thanks for creating an awesome product designed uniquely to each individual. Will be purchasing again. 8 of 8 people found this review helpful. Did you? |
|
Great coverLovely colour left my hair soft and shiny 2 of 2 people found this review helpful. Did you? |
|
L♥️vLOv the new COLOR, Thnk you so much 0 of 0 people found this review helpful. Did you? |
|
So happy with the results!After having my hair done at the hairdressers and spending a lot of money a couple of months ago (my natural colour with blonde foliage throughout) I was really unhappy with the outcome and just wanted to return completely to my natural colour. I bought a drugstore hair dye which turned my hair a light coppery red, not what I had in mind! Anyway, I bought from esalon and I honestly couldn’t be happier with the results. I don’t think the colour is far off my natural colour and it’s so beautiful and shiny! It’s so lovely to feel like myself again - I’d highly recommend this service 0 of 0 people found this review helpful. Did you? |
|
SCAMI think this is scam, they don't have phone Number, I ordered last July 15 until now I have not received my order. I cannot contact them. Beware of this company. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLuvimen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
Fast FadeThe greys really started showing again on day 5. I definitely need to try something else. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRose - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
WowI did my hair and have 2 different shades it looked different shade in the bottle but I thought maybe it supposed to be like that I would like to discontinue my member ship 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsOlivia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |