66,713 Verified Client Reviews |
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Light brown is almost blackWhen they added mahogany to light brown in became black. Nothing they can do. I reached out twice. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
You need better delivery.It took so long to get my dye, I didn’t have enough to cover all my roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLyn - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Does not lastMy last shipment was disappointing. It was a totally different color than I had from the previous month. My hair was so dark I almost cried. Then it washed off of my grays very quickly and I went and bought my old hair color from Sally’s. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCynthia - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Absolutely love esalonEsalon have got my hair to the perfect colour, I have never managed to get the colour this close on my own before and I love it. 0 of 0 people found this review helpful. Did you? |
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Love my hair colorAfter purchasing drugstore hair color I decided to try Esalon....And I’m sorry I waited so long! Perfect hair color, perfect gray coverage and lasted longer than store-bought 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarilyn - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Perfect color for amazing priceHigh quality hair color that is perfect for me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharyn - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Perfect matchI love the color it matches my hair color perfectly. It covers my grey so well also! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTraci - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Colour richReal colour, beautiful tones just love it and so will youx 0 of 0 people found this review helpful. Did you? |
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So happy I did this.I was skeptical at first but I decided why not...I am soooooooo glad I did. The color is beautiful and way closer to what I wanted than any salon I've been too. I am impressed. Thank you for making this so easy and achievable 😁 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacey - We're so happy to hear that you're enjoying the Made For You custom color! We truly value your feedback and look forward to hearing from you again in the future. |
So happySo happy with this product. I get so many compliments and my hair looks healthy, too. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathryn - We’re pleased to hear that you’re enjoying the Made For You custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |