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Custom Color Set
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66,689 Verified Client Reviews |
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Beautiful colorMy next order will be just the roots 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Poor CoverageI tried the product on myself and was very surprised of how poorly it covered, I read and followed the instructions to the letter but it totally failed to live up to my expectations. Due to how unsatisfied I was with the use of just one of your products I will not consider using anything else you produce and would ask you remove my details from your records with immediate effect. A very dissatisfied customer 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa B. - Thank you for your feedback! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Orange muchI wanted to love my color because I loved the kit and presentation but I ended up with bronze hair. I have colored my hair a million times, am a natural blonde and never had this happen. Super bummed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKate - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not sureI was not fully satisfied with my hair color results. I liked the outcome of my roots, but but for the length.. not so much. It did not cover my previous color maybe after I apply it one more time?? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLulu - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Poor grey coverage and insufficient productI have hair that is just past my shoulders and quite thick. I had sent in a photo of my hair and emphasized the results i wanted to achieve. I had a friend help with application and it quickly became clear that there was not enough of the colour. We stretched it as much as possible and followed the instructions but unfortunately the results were not ideal and I still have grey visible at my temples. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great products enjoy using them but the color wasn’t for meThis color was wayyyy too copper RED for my liking. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJeri - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
You Did It My WayI really love this product because my colourist listened to me and I now truly have the colour and shine I always wanted. 10/10 to my colourist and 10/10 to Shine and Silk 0 of 0 people found this review helpful. Did you? |
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Best color I’ve ever used!!!!I could not be more PLEASED!!!! I LOVE MY HAIR!!!!! It looks good and smells fantastic!!! You guys are amazing!!!! THANK YOU !!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEllie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! We appreciate you sharing and Happy Coloring! |
Grey hairMy e salon colour covered all my grey hair and I just followed the easy instructions. The colour was what I wanted and its lasting longer than any shop brought colour iv purchased so I'm happy 0 of 0 people found this review helpful. Did you? |
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Pleasantly surprisedNicely packaged, clear instructions, great results. 0 of 0 people found this review helpful. Did you? |