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Custom Color Set
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66,655 Verified Client Reviews |
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Could not be happierI have ordered from Esalon many times now and have never been disappointed. It’s so easy to make any adjustments I want with my colorist and get exactly the color I’m hoping for. So happy I tried this and can’t see myself doing any other color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKrysten - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Just as good as the salonThe directions were on point and everything was so easy to follow. At first I was worried about it coming out to dark but it was perfect! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshley - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing and Happy Coloring! |
Wow what a service!I was sceptical about the service and whether the colour would work, but I'm super impressed. It is the first time I have coloured my hair independently and wow it is made so straight forward with everything you could possibly need and fantastic instructions. Would highly recommend! 0 of 0 people found this review helpful. Did you? |
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All anxious for nothingThey make it so easy, you can’t fail. I have never colored my hair at home and was beyond nervous. However I’m very much satisfied with the outcome. It covered my grays and my hair bights for a nice rich all over dark brown color. I am excited to keep working with my stylist to add some more shine and brilliance to my color. I’ll continue to order and color my hair at home for at least another year or so! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Very easy for a first timerDue to the pandemic I am not going to the salon. I tried eSalon and it was very easy and covered the gray really well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBetty - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
My colorI really do like this product, but it can get a bit expensive with S&H considering I have to dye my grays semiweekly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMatilde - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
A disappointmentI never offer my two cents but this product made my eyes water and the smell was to intense. The color didn't even turn out soft black. My roots are now a light rusty red color. It looks awful! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlicia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didnt cover grey 100%Disappointed! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshleigh C.- Thank you for reaching out to us here at eSalon! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedHello, I'm pleased with the kit, instructions and also the sticker that helps hold instructions. I'm disappointed because the color did not cover all my gray hair around my face, though it was saturated. I followed full instructions (20 minutes and 5 minutes) Step 2 instructions does not indicate to wear gloves, however shouldn't gloves be worn to color ends or are we to keep our gloves on while waiting for 20 minutes? I recommend to add a 3rd pair of gloves to kit and to add wear gloves at step 2 Instructions. To fix the gray around my face area, may I receive a free touch up kit, asking for small amount to fix area, not a full portion. If not, I request a full refund by your 100% guarantee and please cancel my account to stop future kits. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCeceilia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not what I was hoping forThis is not the colour I was hoping for at all. It was a lot darker than I hoped it would be. I have pretty much juts gone back to my natural colour and that is not what I had in mind. It may have been a miscommunication so I will try again and hopefully we will get it right next time. Other than it not being the colour I wanted, it's a lovely colour and the coverage is great. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlyson F.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |