66,655 Verified Client Reviews |
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Does not cover well graysTried for 3 months. Nice presentation but not happy with product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
really bad colourI asked for a color change and I got the same again. so I wont be ordering again. Asked for less brown and more red and copper, didn't happen. Cant say you got my request right in the beginning. The perils of online shopping. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle F. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
ZERO grey coverageAbsolutely ZERO grey coverage. Will not buy again, very upset. Wanted to color my hair to cover my grey before my wedding, selected a color to match my natural color which happens to be darker than my previously colored hair... Now I have BEAUTIFUL dark hair with TERRIBLE silver grey strands - looks awful. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
LOVE ❤️ ITSince I started using E-Salon Color for my hair everything has changed to the BEST. My hair has not been falling , the color is perfect & I LOVE ❤️ the kit with the amazing shampoo & conditioner... THANK YOU 🙏 😊😊 E Salón. So far all your products are great & every time I have to be in touch with one of your Hair Rep’s they are very Informative, helpful, pleasant & knowledgeable 😊😊😊😊🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟✨✨✨✨✨✨🌟😊 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEleanor - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Custom colorExcellent! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLoly - We’re pleased to hear that you’re enjoying your custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Great qualityAlways looks great even doing it myself! It blends nicely as well! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSam - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great productHaving been using shop bought colours during lockdown I was delighted to discover esalon the quality of the product is great. 0 of 0 people found this review helpful. Did you? |
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Best dye that covers grey hair. ThankyouExcellent Thankyou 0 of 0 people found this review helpful. Did you? |
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PerfectMy third purchase and both previous orders needed adjustment but this colour formulation is PERFECT. Thank you for listening and for the option for your customers to upload their pictures so you can see what you are dealing with. Easy to use and everything you need in one box. GREAT! 0 of 0 people found this review helpful. Did you? |
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Amazing!More than I expected. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzan - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your Custom Hair Color! We look forward to the next opportunity to delight you! |