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Custom Color Set
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66,655 Verified Client Reviews |
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Nervous 1st try at colouring my greyWhen the kit arrived I was very pleased, the packaging was lovely, especially as it was personalised. I had never coloured my hair before as I had always gone to the salon, and I was nervous about doing it myself so it was a case of I’ll do it tomorrow! I said this for about 2 weeks, well, today I took the bull by the horns and after reading the instructions cover to cover again, I went off to the bathroom. What can I say, delighted, look like my old self again. If you try this product, I would definitely send pictures of your hair colour as I feel this is what helped my personal colourist select the right colour for me. ⭐️⭐️⭐️⭐️⭐️ 0 of 0 people found this review helpful. Did you? |
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Perfect color matchI went through cancer, then chemo through this Covid-19 era. After my hair came back as a completely different color, I wanted to see the old me in the mirror. They perfectly matched my original color. I’m sticking with this company. 🥰 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTerri Jo - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Really grabbed the grayReally grabbed the gray and the color is holding well. Wish the red/ash tint wasn't there but everything else is great. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJune - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great color!I liked the color but I didn't realize that it was just for the roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for your review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great colourGreat colour however the usual greys crept through after a few weeks and £25 inc postage for a root touch up is too expensive for a home colour when I get the same result from a £5 shop bought. It’s a shame as I would have bought again if £10-15 max inc postage. 0 of 0 people found this review helpful. Did you? |
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Not happy with colorPlease cancel this I can not deal with coloring my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynne - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Custom color setColor was not what i wanted, faded in just a few days & grey showed thru with in 2 days. I followed directions exactly the way they were written 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarla - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too BrassyI use and wanted an Ash blond color so it didn't look orange. It looks terrible and now I'm stuck with two more shipments that I didnt want. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeth - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
NiceLoved the little pink box. It could be my hair but the color result should have had an ash tone to it. It turned my hair an auburn brunette. The kit said it was for roots only but that was not my intention. I wanted an all over ash blonde. The kit was nice. The result, not so much. I probably won't purchase again. I paid a premium price for all over color and what I received was a root touch-up. Disappointing. Live and learn. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right |
ColourI put in the colour two weeks ago and followed the enclosed instructions carefully and am very happy with the colour - but I am seeing re-growth and a couple of grey hairs - should I be seeing this after only 2 weeks? I don't expect to see re-growth and greys after 2 weeks. I wouldn't see similar in a box of colour purchased in a pharmacy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsColette - Thank you for sharing your experience with us. We’re so sorry to hear that you were disappointed by the results of your color application. We'd love to work with you further to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |