|
Custom Color Set
|
66,655 Verified Client Reviews |
|
Sort by: |
|
ColorLoved the color 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsBelinda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing and Happy Coloring! |
Love love loveThis is my perfect color!! Thank you ! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLanette - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
PerfectionMy custom hair colour is perfectly matched to my true natural hair colour. Reds and auburns are so hard to match. Mine is perfect. The blonde highlights come through, and the copper blends beautifully. So natural. Complements all the time. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLina - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
PeroxideThe peroxide bottle was slightly open, I didn’t lose much but it was crusted on and around the bottle. My hair still came out great! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCarla - We're truly sorry that your order arrived damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Love it but need better coverageReally love the customer service, the quality of the products and the packaging. Still am not getting the gray coverage that I’m looking for. Went to the salon for color yesterday and will try esalon color again in a few weeks. Maybe I need to leave it on roots way longer than it says to. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJulia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Nice color but...I like the color but I have a few hidden grey hair and although I went on coloring rhe strands they were not completely colored. To be fair they are difficult to catch color. I thought I would give a try to the product. I did not want a specia grey hair formula as I have just a few but my hair being dark they show more. 0 of 0 people found this review helpful. Did you? |
|
Didn’t cover grayColor was perfect but it didn’t color gray 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJanet - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Light SetUsed the Light Set exactly as directed and there was no change in my hair color. Very disappointing. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCynthia - We're truly sorry that Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
UnsatisfactoryColour was great when first applied but then it only lasted a couple showers and it was suppose to be the permanent one 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAndrea - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Same problemI thought esalon could help but no I have the same problem with other box hair dyes out there but worse coz it made my hair even darker. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDee - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |