66,689 Verified Client Reviews |
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Change colorI asked to go darker with a red tint, I was still receiving the same color. My coloring assist didn't fix my request. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarsha - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
BadI was so excited to try this I’ve been blond for four years and I thought this would be great to colour my hair but it’s brown now and didn’t colour my grey I am so disappointed will never buy again! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMandy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
First time home colourI have coloured my hair today. Great colour, easy to use, good instruction and everything needed to colour my hair. All a success so I hoping to continue to use 1 of 1 people found this review helpful. Did you? |
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FantasticAmazing colour and wonderful customer service - Thankyou will be purchasing again. 1 of 1 people found this review helpful. Did you? |
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Love the productI love this product and I was wondering if I show you a picture of a colour that I would love my hair to be would it be possible for you to do it . If not it's ok. Thank you 0 of 0 people found this review helpful. Did you? |
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Love itI love the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSue - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Excellent productFirst time use. So easy. Was very impressed with everything! Thanks esalon 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarla - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
LoveI do love the semi permanet hair color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCynthia - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair! |
My hairI normally have highlights but never got rid of all my grey on the sides and the crown , l have now used your colour and it looks better all the grey has gone. Will order next when l need to do the roots thankyou. 0 of 0 people found this review helpful. Did you? |
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Positive ExperienceThe dye left my hair in good condition, manageable and soft. The colour turned out just as described, a dark brown with a cool violet tone. Not sure I chose the right colour for myself to continue with this shade so will be looking for further advice for the next time. Lovely quality product and can tell the difference over using shop bought commercial dyes 0 of 0 people found this review helpful. Did you? |