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Custom Color Set
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66,689 Verified Client Reviews |
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Not happyVery very thick when color was put into developer,would not squeeze out lid, Color is very dull looking this is not like what I had before 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMJ - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong color for the 2nd timeMy first hair color left me with orange hair. I wanted a medium blond and it came out very orange that only got worse as the days went on. I was offered a free color change and decided to do so, and was assured it would not be orange/ red. I specifically asked for no reds in it at all. I tried the new color and my hair still has a lot of reds in it. It is very coppery and brassy looking. I’m very disappointed with my color again and regret dying my hair. I was really just hoping for a little fresher look when I started, and instead I now have hair I’m embarrassed about. The hair dye itself did not damage my hair at all. I do like that about this product. My hair still feels very healthy after dying it twice in a row. I’m also glad there weren’t any strong odors when mixing and applying the dye. It seems like a quality dye, but it’s just so unfortunate the color was not what I wanted or requested at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshley - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
It did nothingI ordered a light brown and I followed the instructions exactly and my hair is still a medium blonde all over. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatherine - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Little effectThe dying process was very time consuming. In the end, I still had straggling grey hairs at the front over my face as well as stragglers throughout. I believe I did a good job saturating. Nobody noticed I had even colored my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGina - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Customized colorThis is such a great product that comes organized in one box. I love the instructions that come with a sticker to put on your mirror as you color your hair. It's the little touches that I love so much. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRenee - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Hair colourGreat product all round, clear and concise instructions. Beautifully packaged 0 of 0 people found this review helpful. Did you? |
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Excellent product. Easy to use. Great resultsClear instructions. Perfect colour mix. Good instruction for covering roots/greys. End result perfect. 0 of 0 people found this review helpful. Did you? |
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HappyTeam responds quickly and with a plan. Very happy with getting to just the right product for me. Thanks. Carol. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love it.Great quality, great coverage. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized eSalon color! We look forward to the next opportunity to delight you! |
Really love my new colour!The colour was perfectly chosen for me. I was anxious having been blonde for so long but the copper brown colour really suits me and I am delighted. Also really surprised at lack of staining on skin and ease of application. I needed a little help with the back but easy overall! Look forward to my next delivery. 0 of 0 people found this review helpful. Did you? |