66,637 Verified Client Reviews |
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The color lastVery impressed with the color and coverage. Beats the store box hands down. Now if you could mail me the hair dresser to apply that would be awesome! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect colourBest colour I've used and exactly as I requested don't colour my hair much but that will be changing now thank you 0 of 0 people found this review helpful. Did you? |
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Loved it!I can only say good things about this product! The instructions were very easy to follow, and I was very impressed with how well the actual color looks, and how healthy it feels! I have really dark brown almost black natural hair and I wanted a golden brown color, and this product did not disappoint! I 100% recommend this product and will definitely be purchasing again :) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGabriela - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great Color, Thank you!Love it. Thank you!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmber - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great colourThe colour mix for me is perfect ,but I really don't need all the accessories that come with it evrytime ,I would just like the colur and pay a bit less, 0 of 0 people found this review helpful. Did you? |
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Perfect!This was the 2nd color I tried as the first was too dark. Came out great. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMerrie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Sends my hair orangeI’ve stopped using these products as despite salon adjusting the dye it sends my brown hair an awful shade of orange 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHelen H. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The dye made no change to my hair ColourI’m very disappointed as the dye had no effect at all on my hair, it did however make my hair feel very nice and soft but that’s not what I paid for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGabrielle Jo R. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My hair came out orange.My hair came out orange. I received no reply from my email requesting refund. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebekah - We’re truly sorry that our color did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No gray coverageWasted time on the whole process. Absolutely ZERO gray coverage. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |