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Custom Color Set
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66,713 Verified Client Reviews |
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nothing like the colour I was expecting.I’m no stranger to packet dyes and followed the instructions to the letter but I’ve ended up with a dark reddish auburn and not the golden strawberry blonde I asked for. Thank goodness it is the type that will wash out eventually or I’d be paying to get the colour removed. Very disappointed and now stuck with dark auburn hair all summer 😩 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Deborah! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Love it!My colorist Nicole nailed it this time. I love the color and believe that this is where I'll stay. Thanks again 1 of 1 people found this review helpful. Did you? |
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I absolutely love the color that was picked out for me !I thought if I went lighter I wouldn't feel comfortable because my hair is very thin and balding on the top. It looks so much better than I thought. Thank you so much 0 of 0 people found this review helpful. Did you? |
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I asked my colorist and specified in an email that I wanted the original color.I took a break from coloring my hair and wanted the original color. In the email to my colorist I specified that I wanted to go back to the first color that I got from esalon... excited to go back I didnt even look until the dye going in my hair was very dark and didnt look like the first one. I went to my computer and looked and somehow there is pearl added in instead of golden. So now I have this color sitting on my head and have to wait it out, or go to the salon to get it fixed I am very disappointed 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Erain, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Makes hair look healthy!The colour is exactly what I wanted with grey coverage! Makes your hair looks shinier and healthier 1 of 1 people found this review helpful. Did you? |
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Affordable and It Works Beautifully ♥️I found an ad online either on Instagram or Facebook for this hair color and was very skeptical because I have never heard of it nor do I trust a lot of ads that come from social media sites, however this one is 100% LEGIT! I wanted something to cover my grays and it did just that! And the custom color that I received just for me was a beautiful dark brown color! Great place to get your custom hair color and it’s super affordable too! WIN WIN! XOXO~ Misty C ♥️ 1 of 1 people found this review helpful. Did you? |
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Great colorThe application was easy as I have very short hair and the color is what I wanted! 0 of 0 people found this review helpful. Did you? |
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ProductLove the color, coverage and longevity of my hair color. Keeps my hair soft and shiny too. 0 of 0 people found this review helpful. Did you? |
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DisappointedThe color that was sent was not what I asked for. I uploaded photos of what I have currently and wanted to maintain. My roots didn’t match . I have dark brown hair and my roots were golden. I do not recommend using this site. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Ashley, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! :) |
Wrong colorI asked for a lighter shade of blonde and it came even darker than the last one 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |