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Custom Color Set
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66,689 Verified Client Reviews |
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Very dissapointedI have a few grey hairs and i was very disappointed that after following the instructions to the letter the dye did not colour them. I had also requested a warm toned brown instead my hair came out near black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLouisa R. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Rip off!Developer bottle damaged and leaked so never able to use, also was not aware of the ‘plan’ they put you on and how to cancel it, rip off! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacqui H. -Thank you for reaching out! We are so sorry to hear your order arrived damaged. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. |
DisappointingA lot of work to be disappointed in the end, finished colour Is not what I asked for. How do I cancel this subscription? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJin D.- Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Horrific!!!After following the instructions to the letter, I now have blue/green/grey hair!!! So angry!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Best Haircolor Bar NoneCovers the gray so completely and lasts for weeks in my hair. I like that the color looks 2-dimensional on my hair and it adds depth and shine. Thank you for developing a great hair color product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeidra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Perfect matchWas amazed at how easy the process was (having never done it before) and the color was spot on. As a blonde I get nervous it will be too yellow or orange and this looks totally natural! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
just as i’d imaginedthe color is perfect and it completely covered all the grey. it looks very natural- not a bit brassy or fake looking. i love it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNina - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Very happy with the beautiful color!I’m getting better at coloring hair myself. People tell me my hair color looks great so I couldn’t be happier. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRenee - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Love it!!Thank you so much for picking this amazing colour, it’s more then what I was expecting 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTiara - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great colourThis colour is amazing my hair is so soft and healthy it has its shine back after bleaching it for so many years my hair was dry and damaged now it has a new life. 0 of 0 people found this review helpful. Did you? |