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Custom Color Set
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66,689 Verified Client Reviews |
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Wasn’t happyWas not what I had requested... wanted ash blonde without yellow or gold in it... my hair was definitely golden blonde... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
AwfulWell my hair has not changed colour at the top and has just turned grey at the bottom. Waste of money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRuby C. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
did nothingI received my color, follow the directions exactly. After 30 minutes, I washed it out and nothing. Absolutely no color deposited on my hair. I am so disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWhitney- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Cancel SubscriptionI didn't order second set! But yet have been charged! If this didn't happen I would have maybe considered reordering! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSherry- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HorribleHad to get to a professional salon cost me 3oo to fix my hair and I have to go in one more time. I was told hair color given is for older woman to cover grey 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCasey- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Please just go to the salonI have a hard time believing eSalon personalizes dye mixtures. I specifically detailed what I did not want from this dye and what I got was exactly that. The color didn't look like what I chose, and it was uneven on the roots and length. Don't use this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Best home colour I’ve foundThank you so much for a really good experience - I felt the consultation process was straightforward. I was slightly nervous using the colour for the first time, and I was slightly freaking as it looked brick red, but it developed into a really lovely, rich colour and the texture of my hair is also terrific. Very straightforward instructions, I am a complete convert, especially whilst salons are closed. Very much appreciated. 0 of 0 people found this review helpful. Did you? |
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Love itBeen going to a professional for decades. Now retired I could not afford the $150 for a lengthy hair color. This product covered my gray and matched my hair color perfectly. My daughter applied it for me and made for a fun evening. Love it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaurie - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Beautiful!It's a beautiful color and leaves hair very soft! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharla - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Love my new colorSo easy to follow instructions. 0 of 0 people found this review helpful. Did you? |