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Custom Color Set
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66,637 Verified Client Reviews |
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Thank you for working with me, the color finally covered my super resistant grayMy hair feels silky, soft, shiny and a beautiful shade of natural looking rich brown with gold highlights. Thanks, Jo 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoAnn - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great ProductI really liked the color and the fact that a color stylist is assigned to create your color,,,makes it a personal experience. Love the quality of the product however my edges Grey and I didn't get the coverage I was looking for. Highly recommend this product!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVeronica - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! We hope to continue helping you find hair perfection! |
Perfect color!I love the color, thank you so much esalon is the best!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSima - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
So happyI have to say I was a little hesitant. I received my color kit and thought it may be like a store bought item. I applied with easy to use instructions. Plus it comes with everything you need. I honestly felt like I had just stepped out of the salon. I was getting my hair professionally done and it’s not cheap. This left my hair exactly the way I wanted and not feeling damaged at all. Plus it covered all my grays. I can’t wait for next re touch up. Best part is I can have my color specialist answer any questions. I have already recommended it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLupita - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Quality/details/serviceFantastic packaging, even 2 pair of gloves to have a second pair for rinse. High quality of the products, leaves your hair smooth and looking healthy. Colorist discussion, by phone, over the color choice was essential, and I got perfect color, just what I wanted. Really impressed. 0 of 0 people found this review helpful. Did you? |
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really happyLast month the colour wasnt quite right and so the colourist spoke to me and adjusted to this and it was exactly right. Very happy with the service. 0 of 0 people found this review helpful. Did you? |
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Color setIt’s a good product but I think I need to change my color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMonica- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Not even close to the colour pictured.The colour was described as dark brown with warm tones. I now have a hideous red/purple hair colour which is closer to black than brown. I’ve compared it to the photo online and there is no resemblance. Very disappointed and have now purchased additional products elsewhere to remove the colour. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandy M. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too darkWay too dark color. My hair isn’t any form of blonde. It’s a shit brown. Now I have to spend more money to go to a salon to correct this mess. I want my money back. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMonica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
StrawberryI my color is strawberry blonde and I want itbetween light blond an very light blonde. I follow direction and it still comes out strawberry blonde. I can buy platinum blonde from walmart for 7 dollars and the color is fine. This is the 3rd time from you and it is still too much red hue for my taste. I need this corrected or cancel my subscription.you say satisfaction guarantee and I am not satisfied. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |