|
Custom Color Set
|
66,772 Verified Client Reviews |
|
Sort by: |
|
Terrible terribleAbsolutely want to shave my head after color master adjusted my color. Horrible 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsWendy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern over the phone. Please let us know if there is anything else we can do to help! |
It’s a nice colorI like the color overall. My ends always seem to be lighter than the top. 1 of 3 people found this review helpful. Did you? |
|
Very happy with product and results.I love this colour and the ease of use! 0 of 1 people found this review helpful. Did you? |
|
Love the colorI love the color but I don't think it covered my grays very well. They are already showing and it's only been a few weeks! Other than that I love it! 0 of 0 people found this review helpful. Did you? |
|
Semi-permanent colorSeems to be a permanent color. Extended follow-up coloring. Never faded out! Gray showing at the root.. Color was also a tad darker than I would have liked. Unsure where to go from here! Any suggestion or advice is greatly appreciated! Sincerely, Charlotte Shehulski 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCharlotte - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Excellent SupportLove my new colour and my colourist was so helpful in finding the perfect shade for me. The colour is vibrant and muti-toned, unlike the flat colour of a box dye. eSalon is a great service with a really supportive team. 5 of 6 people found this review helpful. Did you? |
|
Great grey coverageI love this product. It has great grey coverage and it doesn't hurt my scalp. 5 of 6 people found this review helpful. Did you? |
|
expensiveI had a positive experience with this product initially, as it was reasonably priced at first. However, I was surprised by the automatic subscription feature, and the price for later purchases is quite steep. Offering discounts for returning customers or subscribers might be good . 0 of 0 people found this review helpful. Did you? |
|
Process and colorThe process was great and so was the color but it has faded a lot in only 2weeks. That may be due to frequent washings because of the sun, hot weather and sweating so it will give it another try 0 of 0 people found this review helpful. Did you? |
|
Not happy with the outcome .Didn't cover my gray , and it doesn't look like anything changed ! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHello Tracey, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |