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Custom Color Set
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66,637 Verified Client Reviews |
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Exactly what I wanted!My hair color was too dark and drab for me, I told the colorist what I hated about my current haircolor and what I hoped to achieve along with sending a few pictures of myself. I received a haircolor that you can't tell if it's colored or my natural color, the hairstylist matched it perfectly 👌. I absolutely love it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Beautiful finish!Lovely colour, easy to use and fantastic finish. I only wish there was a treatment serum to go with the set 0 of 0 people found this review helpful. Did you? |
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Great service but colour not close enoughThis is a very hard review to write / explain. I'm naturally very fair haired, I would normally have my hair highlighted quite bright but with that I dont like the brassy / yellowish tones I lean towards the icy colours. In my order I opted for the all over demi permanent colour. On the break down of my specialised colour there was ash and mostly light blond, I just feel there was too much ash and it overpowered the light blond. For me I feel it has darkened my hair substantially. So in a way I'm pleased I opted for the demi permanent colour. Now I cannot fault the service and the concept of the business I think it is fantastic with regards the colour I just think it was too dark for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca W. - We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
rednessIt didn't have as much of the deep red as i thought it would and it smelled horrendous 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShannon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I like my colorI like my color but this is the worst smelling stuff I have used! The smell burned my nose and eyes and took my breath away! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
My product.Please do not send me anymore dye at this time. I am not able to pay for it. Thank you, Linda Nash 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see about remedying this situation. Keep an eye on your inbox for more details. |
Roots OnlyColor really poorly done: very, very brassy and red. Wish I had gone to the salon. I wanted to darken my hair from light blonde to medium blonds - closer to my natural dark blonde color, but they sent a roots only kit. Not what I wanted at all. I don't even really have roots to color. 0 of 0 people found this review helpful. Did you? |
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Color did nothing!I applied my color and it didn’t change anything. Very disappointed since it didn’t even color my grays that were coming out. Very much disappointing. I ended up putting a L’Oréal color on and it colored my hair as I wanted... Not sure what happened with the E salon color. This was my first ever order, as well. Update 3/8/21 Thank you, I do see now where you are allowing myself to reorder a new color for free. I thank you so much! Great customer service, thank you again. 0 of 0 people found this review helpful. Did you? |
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Oh dearWhen I used this for the first time, and I mean the first time I have ever coloured my hair at home, I was pleasantly pleased Sadly it's not remained as it it did initially It's a permanent root colour which is now washing out in patches 🤔🤔🤔 I may or may not repurchase I have a feeling if I do it will be in desperation at not being able to get to the hairdressers 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Roots only?I need all-over hair color. Color for the roots - so what do i do with the rest of my washed out color-just leave it? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We’re so sorry to hear that you were disappointed by your color kit contents. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |