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Custom Color Set
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66,689 Verified Client Reviews |
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Unexpected ResultsI thought the color would come out differently. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We’re so sorry to hear that you were disappointed by the results of your color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It’s ok.I liked the actual color. But it dries my hair out so much I have to take a break from using it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl - We're truly sorry that our color did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. Keep an eye on your inbox for more details. |
Not a good matchI purchased this product thinking it was going to match my current color but unfortunately it didn't work. The color is not strong enough to cover my grey hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargarita - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Unfortunately not strong enough for my many greysThe product itself and packaging etc is great. The colour itself was a good match, however just wasn’t strong enough to cover all my greys! So I be back at my hair salon as soon as they open! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatalie J. - Thank you for your feedback! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Do your own try this!I have colored my hair since I was 18 now at 48 going on 49 was looking for a better brand then on market as those tend to dry my hair. I am very elated in the custom color which I have not found on the market and the adjustments that can be made. These products do not leave my hair dry and I love the conditioner that comes with it. Thank you eSalon for making myself and boyfriend happy. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Thanks to my colourist!!!Little tweak and we’ve nailed the colour this time! Love it!!! Thank you 0 of 0 people found this review helpful. Did you? |
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1st ColourI was really pleased with the Custom Colour Set. The colour selected was just right resulting in healthy and shiny hair. Thank you. 0 of 0 people found this review helpful. Did you? |
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my ownLove this product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLora - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
LOVE LOVE LOVE!!!!I’ve been meddling about a bit to get a colour I’m really happy with and every time staff here at esalon have been super helpful. This time around I’ve finally got the colour I didn’t know I wanted for so long and I LOVE IT LOVE IT LOVE IT!!! It’s multi tonal, bright, fun, EVERYTHING! 0 of 0 people found this review helpful. Did you? |
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Covers my grayI have very stubborn grey hair. This color works as good as if I was at the salon getting it colored. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKari- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |