|
Custom Color Set
|
66,637 Verified Client Reviews |
|
Sort by: |
|
I no longer want to be part of eSalon. It is too expensive for me.Please cancel any further orders, I will not accept them. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJoseph - We’re truly sorry that our color did not meet your expectations for the cost. We take our clients' feedback to heart and continue to improve our products each and every day. Keep an eye on your inbox for more details. |
I requested a change to my color, butI requested a change to my color, but when I received it... no change! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJill - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Need more!Amount is too small. Wish the bottles were fuller. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAna- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Unexpected ResultsI thought the color would come out differently. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAngela - We’re so sorry to hear that you were disappointed by the results of your color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It’s ok.I liked the actual color. But it dries my hair out so much I have to take a break from using it. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCheryl - We're truly sorry that our color did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. Keep an eye on your inbox for more details. |
Not a good matchI purchased this product thinking it was going to match my current color but unfortunately it didn't work. The color is not strong enough to cover my grey hair. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMargarita - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Unfortunately not strong enough for my many greysThe product itself and packaging etc is great. The colour itself was a good match, however just wasn’t strong enough to cover all my greys! So I be back at my hair salon as soon as they open! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsNatalie J. - Thank you for your feedback! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Do your own try this!I have colored my hair since I was 18 now at 48 going on 49 was looking for a better brand then on market as those tend to dry my hair. I am very elated in the custom color which I have not found on the market and the adjustments that can be made. These products do not leave my hair dry and I love the conditioner that comes with it. Thank you eSalon for making myself and boyfriend happy. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAngela - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Thanks to my colourist!!!Little tweak and we’ve nailed the colour this time! Love it!!! Thank you 0 of 0 people found this review helpful. Did you? |
|
1st ColourI was really pleased with the Custom Colour Set. The colour selected was just right resulting in healthy and shiny hair. Thank you. 0 of 0 people found this review helpful. Did you? |