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Custom Color Set
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66,637 Verified Client Reviews |
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Maybe its my hairI didn't really like the color they made for me, the roots were lighter than the rest of my hair for some reason. I'm not sure as to why the color wasn't as vibrant. It really looked dull and boring. The roots which was the darker of the two colors had almost a different color profile. It really looked like a messed-up box dye. I've colored my own hair many times before, and I didn't find this any better than my typical trip to sallys. I will be giving it one more try though, because it still may have been a user error. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeanna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It didn’t work...I did everything the instruction said, but after everything was done, my grey roots were still grey! Don’t know what happened, it didn’t work this time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLing - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
So red!The color I received was so red it was brick red. I have dark brown and went with my original color. I was asked if I like red hue in which I do where it’s slight. Adding the developer and watching it turn red freaked me out but I thought well this is a different company. So I went ahead and tried it out and my goodness my hair turned super red. I hate leaving bad reviews but this was just way out there in color that I was not expecting. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMiyako - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Extremely impressedHave been going to salon and spending $150 every six weeks for many, many years. When my salon closed during the COVID-19 pandemic a friend recommended eSalon..after horrible boxed drug store do it myself coloring I ordered my first set. The color came out amazing! I loved it and got immediate compliments.. covered all my gray something even my expensive salon color couldn’t do.. well here l am six weeks into my first eSalon hair experience and guess what STILL NO GRAY! Unbelievable! This is unreal. I just received my new box, beautifully packaged and I don’t even need it! My color is still beautiful and my hair hasn’t looked or felt better in 20 years. I’m absolutely jazzed about NOT spending half a day in a salon chair and even more jazzed about saving all that money!! Well done eSalon, well done. 49 of 54 people found this review helpful. Did you? |
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Response From Our ExpertsChristine- Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Love!I love the color of my hair. I will keep using it and recommend it to my friends. I’ve used it only once and had difficulty coloring my gray. But esalon is working with me to perfect this. You cannot get this kind of help buying over the counter color at the drug store. Second attempt! Eureka! eSalon adjusted my order for me because the first color did not totally cover my gray. I colored my hair last night. It is PERFECT! Thank you eSalon. What ever adjustment you made, has made me very very happy. You have a loyal customer for life! 👏❤️👍😍 35 of 38 people found this review helpful. Did you? |
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Response From Our ExpertsSandy-Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Happy tears!I've been at home colouring for ages, and it has gone terribly wrong. I came across eSalon while doing a search of how to save hair and I am SO happy I did. I LOVE LOVE the colour and for the first time in literally a year it is all the same colour! My roots and ends match! It has been so long since I looked in the mirror and felt good about my hair... my entire family noticed and commented on how great it looks. Thank you! 6 of 6 people found this review helpful. Did you? |
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Response From Our ExpertsAnita - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |
Hair colorLove it!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTrudy- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Lovely colourLovely colour - easy application. 0 of 0 people found this review helpful. Did you? |
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Colour was spot onI have never coloured my own hair but with lock down I gave in as I had grey hair I asked my hairdresser who is a friend and she advised me what my colour was as I was not going to order a box of colour and gamble ! So got in touch with esalon and ordered as my details and photo sent. It all arrived and hubby had the job of colouring ! It was exactly the same colour he blended the roots as best as he could and you would never have known it was home done. I am so pleased I am just about to place another order and I don’t know if I am going to pay all that much again to the hairdresser. I am so pleased as I am working and I was relieved I have not botched my colour. Five stars for service and the personal touch packing. Thank you 0 of 0 people found this review helpful. Did you? |
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Permanent hair colourHappy with the colour 0 of 0 people found this review helpful. Did you? |