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Custom Color Set
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66,713 Verified Client Reviews |
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E salonMore than satisfied Grey coverage excellent Easy to use Brilliant customer service 1 of 1 people found this review helpful. Did you? |
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My new colorThank you for adjusting my color Mindy it is the perfect color now so happy with it... 4 of 4 people found this review helpful. Did you? |
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Saving $$$ and Love the colorFor years, I've been coloring my hair and spending more money than I'd like to admit on professional coloring. While I've always loved the professional color, I wanted to save money. I decided to try eSalon and was pleasantly surprised by the product, the service, and the results. The color team was amazing, the product was well-packaged, and the results on my hair, done by myself, exceeded my expectations. I'm thrilled that I gave this product a try and I'm loving the fantastic results it produces. 2 of 2 people found this review helpful. Did you? |
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Harsh for my once healthy hairI had beautiful healthy auburn shiny hair. I thought I’d try this after hearing about, pckg so cute, easy to use, liked the color at first, but after first wash faded, not enough grey coverage and hair started falling out. Hair became frizzy and very dry. Will be returning second pckg that just arrived and canceled my account. So sorry. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJody - We’re truly sorry that our color did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
20 volume developer/ irritated my scalp!Today I used 10. Vol. developer with a new formula mixed just for me, it’s FANTASTIC COLOR RESULTS! They know what and how to mix your color. I’ve been a hairdresser for 30 years, and they could update my skills in coloring and technique. Love the way my hair feels so soft/ healthy/ covered all the greys with 10 vol. H202. AMAZING GRACE! Very pleased with final results. Please continue to send me the Same color. KB-03 /10 volume! Thanks for making me happy 😊 3 of 3 people found this review helpful. Did you? |
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color adjustment on 2nd orderThis color is absolutely perfect. Thank you to my colorist, Stephanie!!!! 1 of 1 people found this review helpful. Did you? |
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Great colourGreat colour, I was nervous but am a total convert from 6 weekly salon visits at nearly £100 per time. Only downside is that being on a plan does not attract free shipping. If I’m displaying loyalty, would be great to have that perk. 0 of 0 people found this review helpful. Did you? |
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Okay.Color way too dark, very dark brown. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Barbara, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Dull and lifelessI wanted some of the brassiness to go down and what the result was is a very dull grayish brown looking color. I had actually noted that my first color was probably the best and to go back to that one. I do not recommend ASH to anyone that is a light blonde. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Julie, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
EXCELLENTEasy to apply even coverage, covers greys, long lasting. Many compliments, received on my hair colour. It looks natural and I am so very pleased I gave this product a go. I did have to tweak the colour, second time around as it was too warm a tone but this has been done and is now just right for me. Instructions are brilliant and the guidance and product gives you the ability to benefit from a more professional finish. A big thumbs up from me !! 2 of 2 people found this review helpful. Did you? |