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Custom Color Set
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66,637 Verified Client Reviews |
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ColourDespite specifically asking for a ashy colour with no warmth, my hair has gone brassy and warm in colour and not ashy. I’m gutted it was a waste of my money, could have saved and used a box die and it doesn’t look any better than what a box die would do. Not offered a refund or replacement but happy to take my money again next month I think I’ll be cancelling!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichaela C. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No stains. Beautiful color. Presentation is all 😘I loved it. But OMG smell is so strong 🥴🥴🥴🙄 make sure you ventilation or fan on. Very very strong. I'd like to have a more reddish color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMa Lou - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Still not what I’m looking forIi haven’t been successful with your coloring product. I’m over fifty and dark hair isn’t becoming . I guess you aren’t able to construct lighter browns drink Jake I haven’t been successful with your company product I am over 50 and dark hair isn’t becoming anymore. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachelle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Amazing color, but changed the texture of my hairFirst of all, the color was spot on and beautiful--I really love it! After a few days though I noticed that a lot of my hair (the strands) is really stiff and course feeling. Really disappointed, I love how it came out but I think it damaged my hair too much. (I have the Weekly Retreat hair mask and even with that I still feel course texture) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarie-Catherine - Thank you for your feedback on your color application results. We are so sorry to hear that you are unhappy with the texture of your hair after coloring. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Great colour good matchThe colour is brilliant a really great match to my hair,my hair feels silky and shines,would recommend to my friends 1 of 1 people found this review helpful. Did you? |
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Super easyLove the colour, so hard usually to get reds right. Colour lasts 1 of 1 people found this review helpful. Did you? |
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Oh My!!!I had allover highlights and wanted them gone also requested a color and got a message saying it would be to dark for me. So I thought well let's see how they do with the formula because you know how will they possibly know that. Well let me tell you; you need to give this a try honestly the color is amazing and my highlights are gone . So happy with it ☺ 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCynthia - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great color!I love this color. I had them make a change and itnis exactly what I wanted. I get so many complements on my hair.. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
A perfect color by eSalonThanks to eSalon products I have the perfect color. I get lots of compliments ☺ 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCarolina - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing and Happy Coloring! |
Darkest Brown, Red MahoganyLove the color! Alexandria P. Did a wonderful job creating the exact shade I asked for! The kit was classy, definitely worth the money. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing and Happy Coloring! |