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Color Set
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66,637 Verificado Comentarios de clientes |
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Not the color I wanted and no gray coverage!I have been using your color for a long time. Last time, I said it was too dark and wanted to lighten it but keep violet highlights. This time, it's nearly black and did not cover my gray. I am very disappointed. And, as someone else said, the color doesn't last nearly as long. What happened? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarolyn - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tiptop!Ich bin jeden Monat wieder begeistert wie toll diese coloration ist! Ich färbe meinen Ansatz, und es sieht immer natürlich und perfekt angepasst an meine Längen aus!!! Nie wieder ohne !! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!!This is exactly what I wanted from the salon, it’s beautiful and so easy to do! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Did NOT cover my graysI wanted to use your product specifically for root touch up to cover stubborn grays. It did not work for me and in fact made my roots a bit lighter than my color which I did not want. This is just not the product for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIvette - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
GraysIt did not cover all of my grays but I liked the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLuisa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Fait tomber les cheveuxTrés bel effet, mais depuis queje fais ces colorations, je perd beaucoup de cheveux, dommage pourtant la brillance la couverture des cheveux blancs est là. Mais ce n'est pas une coloration pour moi. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertoslucile T. Merci beaucoup de nous avoir contactés. Nous sommes sincèrement désolés d'apprendre que vous constatiez une possible réaction allergique à nos couleurs. Nous recommandons de bien lire et suivre nos précautions d'usage avant chaque utilisation. Nous allons vous contacter par email pour plus d'information et d'aide. |
I was skeptical at first but…The color came out really well. I thought my roots were a little lighter, but that could just be because they were grown out a little. It’s been almost a month and the color is still vibrant. It’s grown out very slightly, but it’s hardly noticeable. Best of all it didn’t ruin the texture of my hair like other dyes. Even better I didn’t have to leave my house to get it done! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaleigh - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Love this color!Dark strawberry blonde is such a beautiful shade for my hair. I'm very pleased with this color and ease of process. The color looks natural and feels in wonderful shape after conditioning. Thank you so much for your help with my color choices. A special thank you to my colorist Genevieve! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristin - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
darkerI called with concerns my soft black was not covering my roots and had a burgandy undertone I was not satisfied with. This seems to have a true soft black finish. Happy so far. Will leave longer next time in hopes it will have better coverage on my gray roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarcy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Easy peasy!I love the colour kits, from getting 2 pairs of decent gloves, to the easy to follow instructions it makes colouring easy. I am slowly changing my colour lighter and it's no trouble at all. It matches my natural colour so well I can go 8 weeks between colours without the bad root line showing and it covers my greys. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |