|
Custom Color Set
|
66,637 Verified Client Reviews |
|
Sort by: |
|
It didn’t cover my gray...So sad...I wanted this to work. Salons are too expensive! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSusan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Very dissatisfiedThe color was way off from what I ordered. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsBonnie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not what I asked forYour color still didn't cover my natural roots. I'm really disappointed. I don't have gray in my hair and the color still hasn't covered my natural brown hair. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsGabrielle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair color darker than mine 2 time I mentioned thisTwo times I mentioned color was to dark turned my roots red bleached out and the rest of hair dark so they sent me purple shampoo it did not work no follow up to fix it 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsElaine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help |
Colour is goodFollowed instructions to the letter, colour has taken well mostly, but not my hair and scalp is very dry after usage. Afro hair needs a considerably richer conditioner in the pack. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPhoebe F. - Thank you for taking the time to share your feedback with us. We apologize for the disappointing experience you have had with our Conditioner, after your hair color application. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
AwfulI wanted lighter blonde hair than what I have, this Turned my virgin blonde hair strawberry blonde! Super unhappy. I also ordered this because it said it didn’t have a harsh chemical smell but it definitely did. I asked for a cool tone and ended up looking like a strawberry blonde. :( 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsThea - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Best home colour kitI was a bit dubious ordering a colour set online but I am so happy I did. The customized colour is absolutely perfect. The instructions and videos are exceptional. There is even a shield guard and colour remover with the kit. Well done you, E-Salon for setting this up. 0 of 0 people found this review helpful. Did you? |
|
Color is perfectSo easy and results are exactly what I was looking for. Great color that lasts. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSuzanne - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
AmazingWhy did I never think of this before I paid an absolute fortune in a salon . This is my colour I love it fab on the greys and was not disappointed either, I'm staying with this . 0 of 0 people found this review helpful. Did you? |
|
Finally, the color I had been looking for.So glad I found you. I just wanted a color golden brown like my hair was when I was younger. But to cover the grays, I could never find the right color. They were either tooo light, or tooo dark. You mixed the color to perfection. I cant afford to have my hair professionally done. I Love you guys :)) 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCindy - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |