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Custom Color Set
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66,566 Verified Client Reviews |
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Hair Color and ConditionThe color is rich and very natural and it leaves the hair very shiny, soft and natural. It’s also dimensional looking like it has natural down up/down lights. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Love itPackaged and presented well. Love the personalisation. Easy to use. Great colour! 0 of 0 people found this review helpful. Did you? |
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PerfectTook a long time to arrive, but worth the wait! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - Thanks so much for your feedback! We appreciate your patience with our shipping times and are so very happy to hear that you are loving your customized eSalon color. We appreciate you sharing and Happy Coloring! |
PerfectI absolutely love the color, I did not use the second bottle for my ends. I was afraid that it would be too red. I may try it next time. :-) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJeanie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
The BEST results I have ever hadI have used drug store color and professional services numerous times. I have lighter blonde hair with now severely graying roots (I'm 46 yo). After going to a salon the last few times for color/foil (at least $130) my roots always reverted to gray again within the week. My "light blonde ash" highlights were yellow within 2 weeks WHILE using the toning shampoo and conditioner religiously. No matter how many times I would complain and ask for something even lighter and ashy, it never changed. The drug store brands only turned my hair yellow or greenish. SO I decided to give Madison Reed a shot. The price was perfect, and they have a much better selection of colors...and experts on hand. At first, I was really scared. LOL! I applied my root color and waited the required 20 minutes. At that time, my scalp looked green and my roots were looking blue. I was nervous. Then I applied step 2 to the lengths and waited another 10 minutes. Still looking dark gray/blue/green...YIKES! I was already looking up color correction remedies for blue or green hair online. I took the remainder of my step 2 dye into the shower as stated, added the water, rinsed it through and lathered. Waited the required 3 minutes, then used the included shampoo and conditioner. I was terrified to take that towel off. But....after I used the blow dryer....AMAZING! No blue, green or in between. It was a beautiful shade of light ash blonde. The BEST outcome I have ever had with color, for real! I would include a picture, but it's late and I'm really tired and goofy lookin right now. I'm a first time customer, but now a lifetime one. Very happy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristi - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Color does not cover gray/whiteI have tried 3 times with their product to cover grays. It does less than a drugstore box of color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBecki - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Absolutely No Gray Coverage....Looks like Box DyeI followed all of the directions and watched the videos. My roots right now turned a cooper orange and the gray is showing right through. It looks absolutely horrible. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
ColourDespite specifically asking for a ashy colour with no warmth, my hair has gone brassy and warm in colour and not ashy. I’m gutted it was a waste of my money, could have saved and used a box die and it doesn’t look any better than what a box die would do. Not offered a refund or replacement but happy to take my money again next month I think I’ll be cancelling!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichaela C. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No stains. Beautiful color. Presentation is all 😘I loved it. But OMG smell is so strong 🥴🥴🥴🙄 make sure you ventilation or fan on. Very very strong. I'd like to have a more reddish color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMa Lou - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Still not what I’m looking forIi haven’t been successful with your coloring product. I’m over fifty and dark hair isn’t becoming . I guess you aren’t able to construct lighter browns drink Jake I haven’t been successful with your company product I am over 50 and dark hair isn’t becoming anymore. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachelle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |