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Custom Color Set
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66,566 Verified Client Reviews |
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User friendlyI love how they made and label it specifically for me. Love the color though I did have to make some adjustments. Not at all complicated to apply. Didn't leave my hair dry unlike other boxed color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Excellent productWas a perfect match for my hair color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Custom Color SetThis is absolutely AMAZING results. My hair color has been absolutely horrid for sooooo long I forgot what normal was. I LOVE the results I get with this. Thanks so Much!!! 😘 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCrystal - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Love my color!So easy and perfect match to my natural color. I have always had sensitivity to chemicals when I get my hair done professionally. No reaction to this product. THANK YOU!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Colour wrongI have ordered a colour called Cool Beige but it look orange on my hair. I have enclosed pictures and description of my hair. Hair is also darker than anticipated by picture of a model on a website. As a positive my hair look nourished and shiny after treatment and are not damaged. Instructions are clear and easy to follow. Delivery was quick. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoanna Q. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very pretty but my roots didn’t dye as darkMy roots are still a light brown color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmber - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ok but not so great resultsLovely packaging and kit, clear instructions. However, colour isn't what I wanted, it has much more of a red/plum hint (I wanted a natural colour). And it hasn't covered the greys! I don't have many, a smattering at each temple, but this is the first colour that hasn't even attempted to colour them. And as the colour is darker than my natural hair, they stand out more.... Colour has evened out a little, but neither stage appeared to have taken particularly well. For a semi permanent colour, that is said to be a tailored colour. Not sure I agree with that. I can achieve a more natural, grey coverage, even and tonal colour from a box dye picked up for less than £8. One step, no mess. I cannot really justify why this would b more than double the price at normal cost, especially when the colour is wrong and greys not covered. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaire J.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Miles away from the colour I choseIf I were able to give no stars I would. The colour was the complete opposite to what I ordered. I filled in the hair quiz and picked the colour from the suggestions. I’ve always gone for bright copper colours but this didn’t even have a hint of copper. It was a dark red colour with almost no copper colour at all. I included pictures of my hair. Picked the desired colour out of the options best for me and included that I was looking for a bright copper. I’ve never had a copper dye so far away from this. In fact I’ve never opted for a copper colour and has it turn out a deep red....not copper, red. Extremely disappointed. The colour mixed for my roots was terrible. It left my roots a medium brown which created the look of regrowth immediately after colouring. I’ve had better box dyes. In fact I had to buy a box dye to try and correct this awful red colour which I would never put on my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanet W. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Really unhappyThe idea is great but in my case it was poorly executed. The box and products are a lovely deign, the instructions are clear and thorough. However my colour is so dark (black!) from the desired outcome. I selected golden mahogany from the dark brown range and it’s practically black. I’ve had so many comments (and I said comments because none of them are compliments!) about how dark the colour is. I’ve used colour stripping shampoos to try and reverse some of the damage but no success. Unfortunately I won’t recommend and I’ll be sticking to my usual brand of DIY at home hairdye. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynne B.- We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very disappointedI asked for a darker shade. Product supplied was just the same result as previous time. Very unhappy with product-complete waste of time and money 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPeta H. - We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |