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Custom Color Set
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66,713 Verified Client Reviews |
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Hair fell outMy hair is now coming out in clumps. It’s a nightmare. And my scalp has itched for the past week. :( 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Alexis, We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Beautiful colour!This is such a beautiful colour!! It’s not a block colour, it’s got so many different shades to it. Making it look natural and so healthy. Thank you Lucia for my colour ❤️ 3 of 4 people found this review helpful. Did you? |
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PerfectThis was the color I was looking for.. It was perfect.. I think my stylist couldn't have been picked any better.. 2 of 3 people found this review helpful. Did you? |
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The paint is greatI really like the colour at the roots, on the lengths I unfortunately don't quite like it, a pink shade, but I will still continue to buy this product because I like the colour and quality of the dye. 0 of 0 people found this review helpful. Did you? |
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not the colour I wantedRequested a copper tone and ended up with purple 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Emily! We are sorry to hear your color didn't turn out the way you wanted. Please check your emails, we got back to you to help you further. |
E salonMore than satisfied Grey coverage excellent Easy to use Brilliant customer service 1 of 1 people found this review helpful. Did you? |
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My new colorThank you for adjusting my color Mindy it is the perfect color now so happy with it... 4 of 4 people found this review helpful. Did you? |
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Saving $$$ and Love the colorFor years, I've been coloring my hair and spending more money than I'd like to admit on professional coloring. While I've always loved the professional color, I wanted to save money. I decided to try eSalon and was pleasantly surprised by the product, the service, and the results. The color team was amazing, the product was well-packaged, and the results on my hair, done by myself, exceeded my expectations. I'm thrilled that I gave this product a try and I'm loving the fantastic results it produces. 2 of 2 people found this review helpful. Did you? |
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Harsh for my once healthy hairI had beautiful healthy auburn shiny hair. I thought I’d try this after hearing about, pckg so cute, easy to use, liked the color at first, but after first wash faded, not enough grey coverage and hair started falling out. Hair became frizzy and very dry. Will be returning second pckg that just arrived and canceled my account. So sorry. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJody - We’re truly sorry that our color did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
20 volume developer/ irritated my scalp!Today I used 10. Vol. developer with a new formula mixed just for me, it’s FANTASTIC COLOR RESULTS! They know what and how to mix your color. I’ve been a hairdresser for 30 years, and they could update my skills in coloring and technique. Love the way my hair feels so soft/ healthy/ covered all the greys with 10 vol. H202. AMAZING GRACE! Very pleased with final results. Please continue to send me the Same color. KB-03 /10 volume! Thanks for making me happy 😊 3 of 3 people found this review helpful. Did you? |