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Custom Color Set
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66,566 Verified Client Reviews |
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Just want to thank you)My hair is dark brown. A year ago I realized I have some gray on a side of my head. So, I began to color my hair. Haircolor came up a bit red every time. Moreover, hair dye dried out my beautiful curls. I was very upset. One day I just googled "best hair dye" and found eSalon. The first order coasted me just $11. After happened the miracle) I got the perfect color! It was not just perfect, but IT WAS MY NATURAL COLOR, very shiny and without those ugly red tones. I want to say a huuuuge thank you to the person who formulated my color. I got exactly what I wanted (I am usually very picky.) I subscribed for auto-ship, I already put in my basket the moisturizing shampoo, conditioner, and mask. BTW: The box is very cute and personalized. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDaria - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Color reviewMy hair turn out shiny and healthy after the only thing i didn't like is i didnt get the color result i wanted. It turn out darker instead of lighter. I ordered ashblond and the result is kinda reddish brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSylvia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It did the jobAlthough this product smelt good and looked amazing, the color is slightly patchy and it made a ton of my hair fall out when I rinsed the dye out :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCiara - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
It didn’t cover my gray...So sad...I wanted this to work. Salons are too expensive! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Very dissatisfiedThe color was way off from what I ordered. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not what I asked forYour color still didn't cover my natural roots. I'm really disappointed. I don't have gray in my hair and the color still hasn't covered my natural brown hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGabrielle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair color darker than mine 2 time I mentioned thisTwo times I mentioned color was to dark turned my roots red bleached out and the rest of hair dark so they sent me purple shampoo it did not work no follow up to fix it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElaine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help |
Colour is goodFollowed instructions to the letter, colour has taken well mostly, but not my hair and scalp is very dry after usage. Afro hair needs a considerably richer conditioner in the pack. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPhoebe F. - Thank you for taking the time to share your feedback with us. We apologize for the disappointing experience you have had with our Conditioner, after your hair color application. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
AwfulI wanted lighter blonde hair than what I have, this Turned my virgin blonde hair strawberry blonde! Super unhappy. I also ordered this because it said it didn’t have a harsh chemical smell but it definitely did. I asked for a cool tone and ended up looking like a strawberry blonde. :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsThea - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Best home colour kitI was a bit dubious ordering a colour set online but I am so happy I did. The customized colour is absolutely perfect. The instructions and videos are exceptional. There is even a shield guard and colour remover with the kit. Well done you, E-Salon for setting this up. 0 of 0 people found this review helpful. Did you? |