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Custom Color Set
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66,566 Verified Client Reviews |
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Easy to use and beautiful resultsThe pandemic drove my hairdresser of many years into retirement, and I started coloring my own hair. I tried another company but their customer service was poor. ESalon not only has great customer service, the product is better quality and less expensive. Score! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElaine - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
It didn't workI was so excited when I receive my color. But It didn't turn out the way how color it supposed to be. My front hair was colored but the rest isn't. So I had to rush to the nearest cvs just to get it done. It's a waste of money I am very disappointed 😞 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGissele - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not happyI currently have medium/dark brown hair and was looking to go red. Since my hair was died dark (last color 1/2020) I was told they couldn’t take it much lighter, which was fine. My end result, however, is bright red roots and the remainder the same color as before. I will not be ordering again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
too dark for meIt would be better if it was a little bit lighter ,it's too dark, too coper. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValerie C.- We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
haircolour was not for methis colour was too harsh on my head and hair tok much ammonia in product, not for me unfortunately 0 of 0 people found this review helpful. Did you? |
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Response From Our Expertslynsey B.- We appreciate your feedback here at eSalon! We apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Fabulous concept, great service, ok colorI absolutely loved the customer service and the attention to detail to ensure I knew how to do my own color. Unfortunately my color wasn’t the best...I don’t blame the color specialist and this was fun to try, but I will still be searching for a color for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharman - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Doesn’t cover grey very wellIt’s so hard to cover grey. I have some stubborn grey hair near the hairline and it just takes forever to color them. The color also washes away pretty fast with shampoo two times a week. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPallavi - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
I truely love my color.I was very skeptical but when I colored my hair I received many compliments. I would have never gone red but I like it so much. Thank you eSalon. eSalon made the changes to my new color and it looks so good. Thank you eSalon. 0 of 0 people found this review helpful. Did you? |
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Demi Perm ColorI called and talked with your talented colorists about covering my grays better without using permanent hair coloring. The colorist asked me questions and listened to my concerns. She reviewed past orders and together we decided to increase the developer from 15 to 20 and add the color boost. I am very pleased with the results and commend your colorists. Mary Jane 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love my colorThe simplicity of having salon quality color on hand to use as I can fit it into my schedule is great. My hair looks and feels great and I love being able to adjust the color on each order if I like. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |