66,566 Verified Client Reviews |
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not the same colorAlthough the product is really nice, easy to apply and my hair feels nourished and well done, the color is a huge disappointment. My hair turned out brown - plain dark brown, definitely not the dark copper I selected. It has some hints of red in there, but only under yellow lights. I haven't done anything in my hair for over a year and a half and I'm just dissapointed that now it looks boring brown and will be a long time again before I can do something else. In my notes I even referenced the model Dominique from your website, which I figure it would be hard to achieve since my hair is probably darker than it should be, but at the same time, the color I chose was definitely red, even a little auburn. I'm attaching a picture of how it turned out. I'll wait for a couple of washes to see if it fades a little and looks more interesting, but overall I'm really disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our Expertscarina B. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Unhappy with colourI thought the colour was a very good match however it hasn’t covered my grey and as suspected it is now very very white again. I just don’t think it has the strength to cover my level of grey. I did enquire about this. I do NOT want another colour sent via a subscription? This is of no use to me sadly. Please advise? Regards a Helen 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHelen S. - Thank you for your feedback! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Long time userWell to be honest I have use eSalon for years I have my lifetime long friend come over for the weekend and it’s her get away from life and we have a party. Sadly to say her husband contracted COVID-19 and now she has no more weekends to share so I’m doing it myself. Turned out good even if I do say so myself color one day lighting the next. Great product!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Hair colorLike my color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Awesome!I’ve loved this product and service. It’s such an amazing compromise since I’ve not been able to go to the hairdresser, thank you for my lovely shiny hair, I gets lots of comments! 0 of 0 people found this review helpful. Did you? |
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Wow! Wow! Wow!Oh my goodness! I am never having my colour done anywhere except via e-salon again!!!!! It feels and looks amazing! Everyone has commented on how beautiful my hair colour is. More importantly I was able to cover all my greys, no problem. 0 of 0 people found this review helpful. Did you? |
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Excellent quality productMy hair feels good , colour has stayed on well and even 0 of 0 people found this review helpful. Did you? |
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ColorI was really worried the color would be to red. It turned out perfect! Very happy.😁 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Surprised by the conditioner included in the box....I have colored my hair at home for 30 years...sometimes great results and sometimes not. I wanted consistency and expert mixing so the color would be the same every time. E-Salon did a great job for me. I am happy with the color. But what surprised me is how light and soft my hair is. I always condition after coloring so of course, I used the conditioner included in the box. My hair is usually a bit weighted-down by conditioner and gets greasy looking very soon....like the next day. I am so pleased with the feel of my hair and it is fluffy. YAY! Thank you Jennifer (colorist)! Nancy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Perfect colourI was very pleased with my last delivery, the colour wash perfect and left my hair feeling healthy and shiny 0 of 0 people found this review helpful. Did you? |