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Custom Color Set
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66,754 Verified Client Reviews |
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Very happy !First time I’ve ever colour my hair home ! I will certainly be doing it again , easy to use and excellent results 0 of 0 people found this review helpful. Did you? |
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Color is great!I was using a color for many years which was very similar to my natural red. This color was discontinued last year. Since that time, I have had many color mishaps trying various colors. Even tried another online service and ended up with purple tones instead of auburn. Love eSalon color, it was exactly what I was going for and looks like my natural color. Just colored tonight so excited to see how it wears over the next few weeks! Thank you for getting it right! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLauri - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
NaturalI have received numerous complements on how natural the color looks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrianna - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Loved the qualityCovered all my white and unified the red roots with the black ends. After, washing out the dye my hair felt smooth and shinny. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIrini - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
1st KIT WAS GOOD, BUT NEEDED ADJUSTMENTS...I loved the idea of having my hair color customized to ME! Especially since I can't get the color and tones I love from an off the shelf product. The first kit I got wasn't exactly what I was looking for, but understand customizing is a process. After that, things didn't go so well, but I'm not going to share the pot holes in the road just yet as there's a possibility that eSalon may recover and help me after all. If you love the idea of color in a bottle with your name on it, than you'll love this. I will say the quality of product is good. I didn't wind up with straw hair. I do believe the add on products really add up making the orders pricey. If I wanted to extra tint and highlight, I may as well go to a salon, right. I hope eSalon can make this better and work for me. And if you're not getting what you asked for, SPEAK UP, it's your money. Take care, and stay safe. ~Nansea~ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNansea - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Quantity of SolutionsMy hair is very Fine and Thin, I only need about half the amount of product! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBobbi - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Good grey coverage.Well, fairly pleased with my colour. Except there are a few bits that look more a light ginger than my expected light blonde. Followed instructions properly too. 0 of 0 people found this review helpful. Did you? |
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Faded quickly and went very brassyBiggest mistake ever in buying this colour. It faded terribly after 3 washes and went really brassy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatalie N. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedMuch too dark and dried my hair out, very disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah C. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t really work on my hairI have extremely thick hair and I left the color 45 min just to be sure it really soaks in but a little disappointed I barely see any changes from my natural black color My friends couldn’t tell I had a color at all. I love the whole process of picking your color, the attention to detail. But it’s not going to work for me. I’m a little disappointed I really thought I found the rare gem that was going to save me so much money. I guess I’ll head to the salon in a week or 2... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSonam - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |