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Custom Color Set
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66,713 Verified Client Reviews |
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Did not color my grey hairDid not color my grey hairs. I left the color on an additional 5 minutes as well 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Jennifer, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not fully covering my gray white hairUpdate: After a day of coloring my hair (8/12/24) the color was totally washed out and I felt I have more gray hair. I wished I can send you an updated pic and vid of my hair to correct the color before sending to me again. I followed all instructions including time but still not covered with the color I received. Felt it just wash the color away when I washed my hair. Tried for the 2nd time and still the same. After the 2nd order, I stopped already. I really like to use it because very convenient and easy to use but the color I think not suitable for me. 0 of 1 people found this review helpful. Did you? |
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Chestnut Brown HappinessSamantha, just wanted to let you know how happy I am with the outcome! Love the color tone and the even coverage to what seems like almost a warm chestnut brown color. The instructions are clear and to the point and the application process easy enough, even for a beginner like me. I forwarded the results to all my friends and they Loved it! Thank you so much. 8 of 9 people found this review helpful. Did you? |
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AmazingI love my hair colour!!! Exactly what I was looking for! 3 of 4 people found this review helpful. Did you? |
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Perfect colorPerfect color match. Left my hair looking great. 3 of 4 people found this review helpful. Did you? |
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Loved the colourLoved the colour and so easy to do with the step by step guide 3 of 4 people found this review helpful. Did you? |
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PrettyLove this color. Very happy with color match 2 of 3 people found this review helpful. Did you? |
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E Salon Hair ColorI’m quite happy with this last hair color kit, it looks great. 1 of 2 people found this review helpful. Did you? |
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Really disappointedReally gutted after seeing good reviews that my hair just went orange . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Liberty! We are sorry to hear your color went orange. Please check your emails, we got back to you to help you further. |
It didn’t color my grey at all.I don’t really like this right now. It dodn’t color my grey at all. Going to let it dry and see how it looks but not sure if I will keep the subscription. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanet - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please reach out to us at [email protected] as your email is encrypted and you will not receive correspondence from us. We truly appreciate your feedback and the opportunity for us to make it right! |