|
Custom Color Set
|
66,637 Verified Client Reviews |
|
Sort by: |
|
Sent old Process:(Hi-the last order I just used and got was a two step process and not a good fit for me. Can we please go back to the lighter one step process? I’m going to have to fix this somehow bc my ends ended up orange and getting the second color through was difficult. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKathleen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hate itreally can’t stand this product 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLoretta - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
New customerI was sceptical at first, but the smoothness of the color after the hair was dry... excellent... I love it... and the white hair I have (had), perfectly covered. 5 of 6 people found this review helpful. Did you? |
|
BrilliantPerfect colour, great presentation. Really happy 2 of 2 people found this review helpful. Did you? |
|
Quality is great!Color is right and quality seems to be ok 3 of 4 people found this review helpful. Did you? |
|
I asked for an adjustment for the springI asked for an adjustment to my color set and it was absolute perfection! Thank you! 4 of 6 people found this review helpful. Did you? |
|
perfectperfect match 2 of 2 people found this review helpful. Did you? |
|
Not accurateThe color I got was not accurate to what I had requested (medium copper mahogany). Unfortunately it came out pretty dark and mahogany - no copper tones. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCarly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not covers my greys well.Did not covers my greys well 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Jennifer! I'm sorry to hear the color didn't cover your greys. Please check your emails, we got back to you to help you. |
Didn’t cover grayDidn’t cover my gray and a dull color 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMeah - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |