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Custom Color Set
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66,541 Verified Client Reviews |
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Watch out . They place you on a reorder time and send it out.This is a scam order trick to keep your money and you do not even know it. Just go to a salon or drug stone instead. They charge $34.51 for the "supposed order. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne - We’re truly sorry that our service did not meet your expectations. We take our clients' feedback to heart and have reached out to you via email. Keep an eye on your inbox for more details. |
You mismatched a colorHey guys, your colorist did a horrible job. You sent me a much lighter color and completely wrong shade than my original color. I am very dissatisfied with your try! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsOksana- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
didn’t dye my hairit didn’t dye my hair at all after following all instructions - last color i did from y’all was awesome, but my hair is still just red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLily - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No gray coverageDidn't cover my gray at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRegina - We’re sorry to hear that your hair color is not covering greys as expected. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Perfect toneI like more this color...not too light not too dark. Just in the middle...I love it! 0 of 0 people found this review helpful. Did you? |
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Love itEasy to use 0 of 0 people found this review helpful. Did you? |
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Got order I don't wantThis was charged without my consent still trying to organise return, do not recommend I have posted on Facebook advising people not to fall for this scam. Sent a mail saying do not deliver 0 of 0 people found this review helpful. Did you? |
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not happy with the quality of the productwhite hair visible already after the second wash 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Vera! We are sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you further. |
Waste of time!This hair dye was supposed to be a dark brown/purple color, which is what it looked like it would be after mixed and applied to my hair. Instead, it literally did nothing. I followed the directions provided, but all of the color washed out when it was time to rinse. Complete waste of time and money! I would not recommend! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKyra - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Great ColorThe color looks great! I am pleased that this dye has no harsh smell. I have sensative skin and esalon products have not caused any irritation. 5 of 5 people found this review helpful. Did you? |