|
Custom Color Set
|
66,566 Verified Client Reviews |
|
Sort by: |
|
Color ChangeThe color is great but still not enough burgundy! Getting closer! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsV. - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
HaircolorCovers All the greys! Great product. Just wish it had a moisture in it. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAudra - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! We will be reaching out with advice from our experts on how we can help you combat any dryness you're experiencing. Happy Coloring! |
Great productLeft my hair dry but awesome color 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsShelly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love it !Initially, I thought it was a bit darker than I would have liked, but its perfect! Such amazing shine and condition. 0 of 0 people found this review helpful. Did you? |
|
Love the color - not enough product thoughThank you for the custom color. It looks divine on my hair and I have a lot of compliments. Just a slight problem with the amount of product that I received. The root treatment was enough to cover my whole head. But the amount for the ends we were short about 1/8 of my head. I have a lot of hair, like really, a lot. So maybe there is a way to adjust that. Thanks 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJeannine - Thank you for reaching out to us here at eSalon! We are so sorry to hear you did not receive enough color to saturate your ends. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
No impresionado - AgainDespués de leer las críticas, supongo que esperaba demasiado. Sin cubrir mis grises (solo tengo unos pocos y todavía están aquí) y no muy contento con el resultado sobre el color (lo que elijo y lo que obtuve). Probablemente también debería elegir otro color, pero de todos modos pensé que tendría una recomendación de los expertos. No estoy seguro de dar otra oportunidad o no. **** After the first review eSalon offered to review my colour to make sure was according what i wanted. I asked a lighter colour (more kind of dark blonde than the copper i had the first time). They sent me the same colour i had the first time. Really disappointed. I spent all the bottle and it didn't cover my grays properly. It's a shame because i really liked the idea of the format of the service they meant to offer but evidently useless to me. 0 of 0 people found this review helpful. Did you? |
|
Warm tones onlyMy 3rd purchase, and the color is always too warm. I asked for a neutral and to match my darker roots and instead they lifted the color to match my ends. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRachel - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not what I wanted.I’m having a hard time getting a good color match. The product is easy to use at home but the color is not right. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMary - We’re so sorry to hear that you were disappointed by the results of your color application. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
too redm\not happy with the red tones 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSuzan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
MehHair color ok a bit dark and it doesn’t seem to give me the same increased body as when I get it done in a salon 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKathy - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |