66,637 Verified Client Reviews |
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Best Color Out There!I usually mix my own colors from Sally Beauty and am really experienced in coloring my own hair, so trying eSalon was a big deal. I figured I'd spend way more money to get the same results I get myself. Boy was I wrong! I usually get compliments on my signature red to copper color, but ever since using eSalon, I can color my hair less & less often and continue getting compliments even as the color fades. Because unlike mixing your own or drugstore colors, eSalon has real staying power, is perfectly created to get your roots & lengths looking professional, and is MUCH easier to do than mixing yourself! Even better is the healthy condition it leaves your hair in! Even with Sally, I'd need several bottles of liquid color and a lot of developer to fully saturate my hair (it's very thick/wavy). And drugstore brands? Ha! I'd need 2 or 3 boxes! I'm shocked at how much color you get in eSalon's kits! I actually have unused product when I'm done! I've requested crazy tweaks to my "Copper" (normally a difficult color to hold) and they always get it right! I've slacked on my color during the pandemic (it's been months & my dark roots with random white hairs are a few inches long) but FINALLY got my first cut in 17 months 2 weeks ago. My hairdressers fawned over my (months overdue) hair color, thought it was natural, and demanded to know what I was using! ESalon is the best coloring system I've ever used. And their add-ons are awesome, too. I'm 40 now, but have been coloring my hair since I was 13 years old. I've done all the colors & tried all the brands. Including salon color. ESalon wins in all categories. Hands down, you WON'T regret trying it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWendy - Thank you for your feedback, and we are so happy to hear that you are loving your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great color and customer service!I feel like I’m messaging the hair stylists constantly! They are so amazing and so detailed in their instructions. They Read all of my messages and understand everything that I’m requesting. I truly feel like they understand what I’m wanting and they get it right every single time I love it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCourtney - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love it!!Looks so natural and covers my grays! Thank you!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristen - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and coverage! We appreciate you sharing, and Happy Coloring! |
Doesn't hurt my hair.This a great at home product. Easy great grey cover. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! |
Very nice colorThe first time it was not really the color I was looking for. After some contact with the customer service, they adjusted the formula and I am quite happy with the result. It is a nice color, even my hairdresser complimented on my color last time I went to cut my hair. 0 of 0 people found this review helpful. Did you? |
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First timeLoved the ease of order n application Sadly coverage of my greys wasn't great 0 of 0 people found this review helpful. Did you? |
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Okay but wouldn’t recommendI don’t see this being any better than store bought color. This product did not cover my greys well. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAllison - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Gray Hair Still ShowingThis is my 2nd time ordering your hair color and unfortunately again, I'm disappointed. I just finished coloring my hair specifically adhering to the directions and my gray hair is still showing up. I understand that not all of them would be covered, but at least a high percentage of them according to your advertising. Now I have to spend more money on either another product or at the salon. I also purchased the Weekly Retreat. Haven't used it yet, but I'm concerned that it won't work either. Disappointed. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsVicki - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color seem weakThis is my second time using esalon. I like the customer service but both times the colors that I got were no where near what I had anticipated. Maybe this is something good for color matching your current color to hide grey's but not so much if you want to change your color. Not happy with my root color or the ends color. Was really hoping this would work and save me time and money at the salon. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Wasn't the color I expected.Made my hair black not purple that I wanted. Sent me another one but it still wasn't what I wanted. I'm ordering another tho. Back to my original color. I'll Let you know what happens. 0 of 0 people found this review helpful. Did you? |