66,566 Verified Client Reviews |
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color changehad color lightned a bit but seems not to be holding color now as well even have area on bottom with no color followed new instructions 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShirley - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
0 starsMy hair is now darker than before while attempting to go brown to blonde. Should have know by brown on my face extremely disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I expectedI was looking for more of a violet/plum and was messaged that I was getting just that. I could not see any other color in my hair, just a dark brown. Oh well. I tried. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AwesomeBeen using esalon for years, love the personalized color and hair care products. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelinda - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized eSalon color and hair care products! We look forward to the next opportunity to delight you! |
Lovely ColourGreat colour just what I wanted. Clear instructions, turned out perfectly. Did not damage my hair, it’s smoother and shiny. 0 of 0 people found this review helpful. Did you? |
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ColourFab service, great colour and any problems dealt with quickly and efficiently. 0 of 0 people found this review helpful. Did you? |
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No greysBetter than any home hair dye kit I’ve ever used, easy to follow instructions and fab colour 0 of 0 people found this review helpful. Did you? |
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First time coloring at homeI am so pleasantly surprised! Was terrified to color my hair at home but was tired of paying over $150 to get a single color process. I accidentally picked a color that didn’t match what I currently have, I called and the colorist corrected my selection and it was a perfect match! I colored my hair alone at home and was terrified because it was my first time but it went well and it looks great! Definitely going to continue to use this service 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlejandra - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love thisSo much better then just a 'box' dye the packaging and level of attention to detail is insane. I love that I don't have to spend hours of socially awkward chit chat in the salon chair too. Came out soo healthy and loads of people have notice and commented (even in zoom and facetime) how heathly my hair looks. 0 of 0 people found this review helpful. Did you? |
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Great colorI love the color and how my hair feels after I color it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVeronica - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |