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Custom Color Set
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66,591 Verified Client Reviews |
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LOVEI highly recommend this product!!! So easy and affordable!!! The color was spot on!! I’m obsessed!! 🤍 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShauna - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
ShineLove 💖 It's shiny and healthy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValerie - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Thanks!Thank you Sarah! The adjustment was perfect! I love how it came out this time around. 🙂 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKat - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Nice ColorI find it hard to choose the exact color. This color did cover my gray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosalyn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to adjust your color. Please let us know if there is anything else we can do to help! |
2 different shades for roots and ends?My hair is pretty much one color of dark brown all over with some natural undertone of red. I ordered dark brown color dye and specified my hair was long. i received two bottles of dye. one was marked dark brown and the other was marked golden. the instructions where to use the dark brown on my roots and the golden on my ends. i was very hesitant and confuised as to why did i receve golden in the fisrt place. I wa sso desperate to dye my hair and my grey's were out of control that i went ahead and just didi it. after drying i noticed the roots were a very dark brown and ends were light brown. its not horrible and super noticble , and I'm not sure what went wrong if i ordered wronf or there wa smiscommunication? I am curently waitting for a color specialist to call me and discuss. I will try one more order and then decidie if I will continue. I would like to add that the priduct itself seems very good and the smell of shampoo and conditioner sample pack it comes with is very nice! I was disappoibnted with the box it came in. I read a review that one customer received a very nice package box. mine was just an ordianry shipping box. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJasmine F. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
What happenedTurned my hair black. Was looking for a dark ash blonde. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNikki - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
outcomeHello, I am very disappointed with the outcome. I followed instructions and had previously indicated I needed gray coverage. I also have very fine hair so I have to wait to re-dye it. I am discontinuing the ongoing orders I had signed up for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLourdes - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I hate the colorIt was so Dark cant hardly see any Copper! It’s ugly 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJeryl - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
not enough and awful colorThere was not enough product to cover my whole hair and my dark warm brown was a jet black 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelanie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
GraysMy grays covered nicely,but after 2 nd wash are back. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJonette - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |